You put people at the heart and take pride in the impact of your work.
You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.
In this role, you'll:
Be working as part of a team delivering the medical review program for all NSW Driver Licence holders and ensuring drivers remain fit and proper to hold such a licence. You will be involved in high volume work reviewing medical reports, referring to standards and legislation and liaising with stakeholders including, doctors, specialists, the general public and people within Transport for NSW.
This role will see you contribute to the safety of NSW roads while developing an understanding of the specific rules and legislation which applies to drivers, both private and commercial while developing relationships with a variety of stakeholders.
You will navigate the various enquiries and use appropriate legislation and rules to provide advice to ensure that all are addressed in a timely and efficient manner providing the best possible outcome for all parties in a high volume environment.
This is a fast paced role which is office based in Grafton.
For more information on this position and business unit, view the role description and information pack
About you
Your strong communication and customer service skills, empathy and ability to understand and interpret legislation formed across your career in roles where you have liaised directly with the general public will see you equipped with some of the important skills and attributes which you will bring to provide helpful and professional advice leading to successful, timely outcomes.
You're recognised as a team player who is adaptable and flexible, skilled at working in a high volume, pressure environment, experienced in prioritising work, understanding and interpreting legislation or rules and policies.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers
This is an in-person, on-site role.
Apply today
Applications close 11:59 PM 1st April 2026.
For more information about this role, please contact SHARON.SORENSEN@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Onsite
ANSTO is one of Australia’s largest public research organisations and custodian of much of our country’s important science infrastructure, including the OPAL nuclear research reactor, the Australian Synchrotron, accelerators, cyclotrons and neutron beam instruments.
More than 1000 scientists, engineers and experts work at ANSTO to answer the significant environmental, medical and industrial questions using nuclear techniques.
ANSTO’s international collaborations, including partnerships with the European Organization for Nuclear Research (CERN), ensure Australian scientists are connected to a global network of experts and research projects.
As part of enabling a strong national collaborative network, ANSTO is connected with all Australian and New Zealand universities through the Australian Institute of Nuclear Science and Engineering (AINSE), providing researchers access to Australia’s nuclear science, technology and engineering expertise and landmark infrastructure.
On average, ANSTO accommodates over 1800 visiting researchers from other Australian and international research organisations each year.
https://www.ansto.gov.au/social-media-terms-of-engagement
