Job Description

Team Leader | Medical Records | Warrington | Private Hospital | Full time | Permanent | 37.5 hours | £25,956 per annum plus excellent benefits

Spire Cheshire Hospital, Warrington is currently looking to recruit for an experienced Team Leader on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact.

At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.

Contract type: Permanent, Full time

Working hours Department operates from 7am - 6pm Monday- Friday, with a range of shifts i.e. 7 am-3 pm, 8 am-4 pm etc.

As Medical Records Team Leader, you will be responsible for providing an efficient and timely records process, ensuring that regulatory compliance is maintained in the management of all patient records including request for patient records from external bodies.

Duties and Responsibilities (not limited to):

• Managing individual performance focusing on empowering team members, supporting the development of customer service skills, arranging any necessary training.
• Manage staffing levels to ensure resources are allocated effectively in line with the needs of the business.
• Empower team members to look for opportunities to exceed customer’s expectations balanced against caring for results.
• Maintain a professional, courteous and effective manner when dealing with all our customers; patients, visitors, Consultants, medical secretaries and hospital colleagues to provide a first class service

What do you need to have?

• Strong organisational skills with ability to prioritise workload and work under pressure.
• Good written skills and excellent attention to detail.
• Effective communicator at all levels.
• Highly proactive, a strong team player with strong customer service ethic and good interpersonal skills.
• Highly computer literate.
• Excellent telephone manner.
• Ability to work under own initiative with diplomacy, confidentiality and tact.
• Experience of analysing and interpreting data and producing reports.
• Experience of managing a team.

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free wellness screening
• Access to Blue Light Card discounts
• Private medical insurance
• Life assurance
• Free DBS
• Free car park
• Free Uniform
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.