Location: Park Forest, IL
Department: HealthWorks
Schedule: Full-Time
Compensation: $21.63–$26.44 per hour, based on experience and qualifications.
At Aunt Martha's Health & Wellness, we are committed to improving the health and well-being of the communities we serve through compassionate, integrated care. Our HealthWorks program supports children and families by ensuring access to high-quality healthcare services while maintaining the highest standards of patient confidentiality and care coordination.
As our Medical Records Supervisor, you'll lead an essential function that directly supports quality patient care while working alongside dedicated healthcare professionals who are passionate about serving children and families. This is an opportunity to join a mission-driven organization where your leadership will make a meaningful impact on the integrity, security, and accessibility of critical healthcare information. If you're looking to grow your career in a collaborative environment that values professional development and continuous improvement, we'd love to hear from you.
The Medical Records Supervisor leads the daily operations of the HealthWorks medical records department. This position is responsible for supervising Medical Records Coordinators while ensuring confidential medical records are accurately maintained, securely stored, properly tracked, and distributed in accordance with organizational policies and regulatory requirements.
The ideal candidate is an organized and collaborative leader who enjoys improving processes, developing staff, and maintaining exceptional standards of accuracy, compliance, and customer service in a fast-paced healthcare environment.
Train, supervise, mentor, and evaluate Medical Records Coordinators.
Provide day-to-day leadership and support to ensure departmental goals are achieved.
Foster a culture of accountability, teamwork, and continuous improvement.
Ensure confidential medical records are accurately filed, stored, retrieved, tracked, and maintained.
Maintain electronic tracking systems and accurate documentation.
Ensure medical records are retrieved and distributed within three business days.
Create medical files and request records for all new cases.
Process subpoenas and records requests in accordance with organizational procedures.
Develop and conduct routine quality assurance reviews of medical records processes.
Ensure compliance with HealthWorks policies, HIPAA, and confidentiality requirements.
Identify opportunities to improve workflow efficiency and record management practices.
Assist the Quality Improvement Nurse with required documentation and medical record requests.
Prepare reports and departmental updates for the HealthWorks Director.
Participate in departmental and organizational meetings.
Perform additional duties as assigned.
Bachelor's degree and at least two years of supervisory experience overseeing the preparation and maintenance of medical records for children.
OR
Four years of experience preparing and maintaining healthcare records for children, including at least two years in a supervisory role, in lieu of a bachelor's degree.
Valid Illinois driver's license.
Ability to lift up to 25 pounds.
Previous supervisory experience in medical records or Health Information Management.
Knowledge of HIPAA regulations and medical records confidentiality requirements.
Experience with electronic medical record systems and document tracking.
Strong organizational, communication, and leadership skills.
Ability to manage multiple priorities while maintaining a high level of accuracy.
Experience working in pediatric, community health, behavioral health, or healthcare settings.
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Paid Vacation
Paid Sick Time
Paid Holidays
Retirement Plan
Employee Assistance Program (EAP)
Employee Discount Programs
Professional Development and Career Growth Opportunities
Aunt Martha’s is a family of more than 550 staff and volunteers. We are health care providers, social workers, educators, counselors, and advocates. We are as diverse as the people and communities we serve.
We are parents who know what it is to have a sick, hurting or scared child. We have relied on the help of others to overcome our own challenges. We honor people’s strengths, resourcefulness and resilience. We offer compassion. We provide supportive, professional care.
We are a team – skilled and specialized. From the psychiatrist treating children in downstate Illinois, to the dental hygienist caring for a homeless person in Kane County; and from the therapist helping a youth in crisis on the streets of Chicago, to the doctor delivering a baby in Kankakee. Our staff are the best and the brightest in the field.
We are all Care Coordinators – intensely dedicated to our patients and clients, connecting each person with exactly what they need, from the services our organization provides to the specialized care offered by our collaborating partners.
We are Aunt Martha’s.
