Job Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

The Medical Records Specialist is responsible for organizing, maintaining, and safeguarding patient health records. The

individual in this role will be responsible for responding to internal and external requests for Medical Record Documents

while following Privacy Laws and all applicable regulations for records request.

Essential Duties & Responsibilities:

• Process incoming medical record requests from patients, insurance companies, third-party vendors, and legal entities while maintaining patient confidentiality according to HIPAA and company policies.
• Strictly safeguard patient data and ensure all handling of protected health information (PHI) obeys ethical and legal regulations.
• Ensure accurate record transmission by following company procedures.
• Verify the authenticity and authorization of record requests.
• Attend court sessions with client records when mandated by a subpoena.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule:

Monday - Friday, 830 AM - 5:00 PM

Requirements

Education &/Or Experience:

• Bachelor’s degree in administrative or human services Field
• EPIC experience required.
• Understanding of HIPAA and relevant state/federal laws regarding patient confidentiality required.
• Experience in Medical Records and healthcare systems preferred.
• Strong knowledge of medical terminology, healthcare procedures, and legal requirements related to medical records

Competencies:

• Initiative
• Time Management
• Decision Making
• Communication Proficiency
• Organization Skills