Job Description

Panoramic Health

Come Join our team!!

The Medical Records Specialist retrieves facesheets and medical documentation for all Panoramic Health practices. This is a remote position on the RCM team. The goal is to get records to the claim before the charge is held or denied, reducing charge lag and accelerating cash. Duties and Responsibilities (List the job's essential or primary duties and responsibilities. Duties are prioritized according to their importance and/or the frequency performed. Note: Duties and responsibilities are functions of the job and should not reflect the special talents or performance of an employee).

Responsibilities

• Retrieve facesheets and medical documentation, reports and notes (MDMs) from hospital and facility portals, EMRs, health information exchange and fax requests.
• Pull facesheets as needed, including before the charge is held.
• Work charges held for missing facesheets within established timelines.
• Work medical documentation denials. Retrieve and submit records and track to resolution.
• Follow standard workflows and escalation paths.
• Meet productivity, quality and turnaround standards.
• Comply with HIPAA, including minimum necessary access.
• Other duties as assigned
• Partner with Regional RCM, Financial Clearance, Coding and A/R to resolve records and facesheet issues.
• Pull facesheets and medical documentation, reports and notes (MDMs).
• Working knowledge of hospital and facility portals and EMRs.
• Strong working knowledge of athenaOne.
• Knowledge of HIPAA minimum necessary standards.
• Detail-oriented with strong follow-up.
• Works independently and manages multiple priorities

Education/Training and Certification, Licensure, Registration Requirements

• High school diploma or GED.
• 2+ years of healthcare experience.
• Hospital EMR experience required.
• athenaOne experience required.
• pMD, Epic, AdvancedMD, Veradigm, Cerner and Meditech highly preferred.
• Nephrology RCM experience helpful.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

For information about our Privacy Policy, please visit here