Job Description

Objective

The Medical Records Processor is responsible for processing and fulfilling incoming requests for patient records, including subpoenas and other legal documentation. This position ensures compliance with HIPAA regulations and confidentiality standards, working closely with attorneys, lien companies, and other external requestors. This is an entry-level role with clear pathways to advance within the Medical Records department or transition into other administrative, compliance, or legal support roles within the organization.

Essential Functions

1. Receives, reviews, and validates incoming medical records requests and subpoenas for accuracy and completeness

2. Processes requests in accordance with HIPAA guidelines and company policies

3. Utilizes internal systems, including the medical records portal, billing software, and Radiology Information System (RIS)

4. Reviews and confirms accuracy of relevant records including EHR data, radiology reports, and billing documents

5. Supports Legal Request Specialist in coordinating timely and compliant responses

6. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Attention to detail and accuracy

2. Strong organizational and time management skills

3. Clear and professional written communication

4. Handle confidential information with discretion

5. Working under deadlines in a fast-paced environment

6. Navigating multiple software platforms effectively

Supervisory Responsibility

This position has no supervision responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

• One plus years of experience in administration or customer service.

• Detail oriented, self-motivated, a problem solver and a team player

• Reliable and dependable regarding scheduled / expected work hours

• Ability to navigate multiple computer screens and browsers quickly and accurately

• Above average knowledge of privacy and HIPAA requirements

Education/Certifications:

• Minimum of High School diploma or equivalent (GED) – continuing education preferred.

Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compliance

Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Company Benefits

The following benefit programs are available to eligible employees. Benefits eligibility is dependent on a variety of factors, including employee classification.

Health Benefits: Medical/Dental/Vision/Life Insurance

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

OSHA Exposure Rating: 1

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.