About the role
Mater Private Hospital Mackay has an exciting opportunity for a Medical Records Officer to join our Patient Services Team. This is a casual role that will provide excellent career development and learning opportunities for the successful candidate.
The Medical Records Officer is responsible for the timely and accurate filing and retrieval of medical records across the hospital.
Salary range: $32.02 - $37.35 per hour plus Casual Loading plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
Within this role your principal accountabilities include:
About you
This is an exciting opportunity to learn and develop skills within medical record management. Our highly skilled medical records team are looking for an enthusiastic and passionate individual to teach this high valuable skill set. If you possess the following qualities, this could be the role for you:
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, and at Mater Private Hospital Mackay, we keep things personal and local. From our beginnings in 1927 to our modern 105-bed campus on the banks of the Pioneer River, we’ve grown with our community, combining advanced technology, including robotic-assisted surgery and the region’s first da Vinci surgical system, with genuine, compassionate care.
Here, we are proud to be a community-based hospital, and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mackay, you’ll be part of a supportive and values-led team where innovation, compassion and high-quality care are at the heart of everything we do.
Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER
Applications close Wednesday 27th May 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.