Job Description

Employment Type:

Full time

Shift:

Day Shift Medical Records Health Information Support Assistant

Join Loyola Strong. Be part of something greater.

Loyola Medicine, a nationally recognized academic health system and member of Trinity Health, is seeking a Health Information Management (HIM) Support Assistant to join our collaborative and mission-driven team.

An entry level, in person position. The role involves walking the hospital floors to collect medical charts daily. Once the files have been collected, the medical records are uploaded into the electronic system. Any corrections, missing documentation or questions must be resolved by reaching out to the medical staff to clarify.

What you’ll do:

• Perform a variety of HIM functions, including identity management, record retrieval, data integrity, and quality audits

• Serve as a liaison for offsite vendors, external auditors, and physician/provider support

• Manage record requests, mail distribution, and telephone coverage

• Identify and resolve duplicate medical records and patient identity errors

• Monitor documentation deficiency tracking and provider compliance

• Perform documentation audits in alignment with Joint Commission standards

• Ensure patient privacy and HIPAA compliance in all duties

What you’ll need:

• High School Diploma required.

• 1–2 years of medical records experience (3–5 years preferred)

• Basic computer skills: Microsoft Word, Excel, Outlook

• Preferred: Experience with EPIC and HIM-related certifications (CCS, RHIT, RHIA)

• Strong communication, organization, and confidentiality skills

What we offer:

• Benefits from day one: Medical, Dental, Vision, PTO, and more

• Tuition reimbursement & professional development support

• DailyPay – work today, get paid today

• Retirement savings with employer match

• 7 paid holidays + generous PTO

Schedule: Full-Time, Days

Location: Loyola University Medical Center

Apply today and grow your career with Loyola. Become Loyola Strong.

Compensation:

Pay Range: $15.96 - $22.98 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.