Job Description

Categories: Medical Front Office

Job ID: 21732

Location: Owings Mills, Maryland

Shift Details: Monday-Friday 8:00am-4:30pm

Minimum Compensation: USD $20.00/per hour

Maximum Compensation: ['USD $23.00/per hour']

Responsibilities

Schedule: Monday-Friday 8:00am-4:30pm

Essential Duties and Responsibilities

• Liaison between operations and referring physician offices.
• Understand all aspects of clinical operations to include: scheduling, registration, technologist’s role, etc.
• Work directly with operations and referring practices to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling job aides, image transfer protocols).
• Look for opportunities to streamline referring physician processes, including steps that make using Advanced Radiology an important/necessary part of the process (solidifying referral/volume).
• Offer efficient solutions and services to referring physicians that Advanced Radiology can provide on their behalf.
• Ability to verbally communicate thoughts clearly, and express ideas clearly, concisely, and logically.
• Written communication skills sufficient to develop and distribute written information to large groups in a clear and concise manner.
• Represent Clinical Operations on various project teams and task force assignments.
• Work in an organized manner, discuss ideas, and receives support before implementing.
• In conjunction with Operations, help achieve targeted volumes for business operations to achieve organizational objectives.
• Understand external forces in the market that could affect operations and revenues.
• Always professional and courteous: support internal and external customers efficiently, effectively, and positively.
• Support Operations in the sites with special project implementations and image retrieval.
• Create solutions that add value to the organization.
• Perform job responsibilities in an ethical, compliant manner; complies with laws affecting the workplace and /or job responsibilities. Maintains employee and patient confidentiality.
• Work in conjunction with Operations on image retrieval and image send protocols.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience

• Must have 1 year of experience in eRad RIS and eRad PACS systems and can manage projects independently.
• Understand most aspects of operations to include, scheduling, registration, RIS account review, PACS query and Patient Folder
• Work directly with operations and referring practices to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling, image and report retrieval).
• Support Operations in the sites with special project implementations.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
• Consistently adheres to the time management policies and procedures.
• Completes job responsibilities in a quality and timely manner.

Pay Range: $20.00 - $23.00 / Hourly