Job Description

Help protect patient care by ensuring every image + report gets where it needs to go — M-F, daytime only.

Women's Imaging Specialists is seeking a detail-oriented Medical Records Clerk to join our Patient Communications Department. We’re a well-established women’s imaging organization with 18 physical locations across GA & AL, specializing in state-of-the-art 2D/3D mammography and breast ultrasound.

If you’re organized, tech-comfortable, and take pride in accuracy, you’ll play a vital role in early detection by managing the records that keep care moving.

Why join WIS:

• Outpatient, M-F schedule Daytime hours only. No nights, weekends, or holidays

• Meaningful work You’re the critical link between WIS, referring providers, and patients awaiting results

• Generous benefits start fast Medical, dental, vision + PTO day 61 | 401k match after 6 months

• Stability + growth 18+ locations, growing organization, cross-training opportunities

• Purpose-driven culture See why “our passion runs pink” while protecting patient privacy every day

What you’ll do:

• Manage medical image + report flow - Respond to incoming requests from providers and patients for mammograms, ultrasounds, and reports

• Ensure HIPAA compliance - Verify authorization, document every request/response in the patient’s electronic chart, and release records only to authorized parties

• Facilitate electronic transfers - Send/receive patient images via Infinitt PACS, Life Image, and secure portals whenever possible

• Handle physical media - When electronic isn’t an option, burn CDs, print reports, and mail to requesting facilities with tracking for timely delivery

• Upload incoming studies - Import outside images from CD or portal into PACS for radiologist review

• Support the team - Scan, fax, file documents, answer phones, and assist with patient record requests as part of Patient Communications

• Maintain accuracy - Review records to ensure completeness and follow department standards for quality and timeliness

What you bring:

• Required High School Diploma or GED + 2+ years experience in a medical office, medical records, or HIM department

• Required Proficiency in Microsoft Word, Excel, Outlook + ability to learn Infinitt PACS/EMR and Life Image

• Required Knowledge of HIPAA regulations and commitment to patient confidentiality

• Required Exceptional attention to detail, organization, and time-management skills

• Required Professional phone/email etiquette and ability to work as a team player

• Preferred: Experience with medical imaging records, PACS, or prior authorizations

• Preferred: Familiarity with eClinicalWorks, EPIC, or similar EMR

Type: Full-time, In-person

Schedule: Monday-Friday, daytime shifts |No weekends/holidays/on-call

Location: Dacula, Ga

Ready to be the gatekeeper of critical patient information? Apply today and join our PINK team.

Women's Imaging Specialists is a proud Equal Opportunity Employer. We participate in E-Verify.

Requirements

• Required High School Diploma or GED + 2+ years experience in a medical office, medical records, or HIM department

• Required Proficiency in Microsoft Word, Excel, Outlook + ability to learn Infinitt PACS/EMR and Life Image

• Required Knowledge of HIPAA regulations and commitment to patient confidentiality

• Required Exceptional attention to detail, organization, and time-management skills

• Required Professional phone/email etiquette and ability to work as a team player

• Preferred: Experience with medical imaging records, PACS, or prior authorizations

• Preferred: Familiarity with eClinicalWorks, EPIC, or similar EMR