Job Description

Medical Records Administrator | Spire Parkway Hospital | Medical Records | Competitive salary + Excellent Benefits | Full Time (37.5hrs) | Solihull, Birmingham

Spire Parkway Hospital have an exciting new vacancy for an administrator to join our busy medical records department on a full time basis.

Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. You may be required to cover admin across other departments in the hospital.

Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.”

Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women’s health and cancer care. We have 51 bedrooms and five operating theatres.

Duties and responsibilities:

• Taking primary responsibility for the accurate preparation, tracking and storage of all medical records for the hospital
• Preparation of Medical Records for Outpatient, Pre Assessment and Admissions clinics
• Preparation of files for storage and archiving
• To provide records or information on request
• Filing, photocopying, dealing with telephone enquiries and sundries as required
• Inputting of data as and when required
• The effective transportation of medical records to the relevant department(s)
• To file incoming reports/correspondence into patient records
• Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis.
• Operate strictly within Data Protection Act legislation and data protection policies

Who we're looking for:

• Someone who is highly organised, accurate and works well to tight deadlines
• Previous experience of working in a medical records department along with knowledge of the health care industry would be would be highly regarded, however, full training will be provided
• Proficient in the use of a PC, including Microsoft, Outlook and Excel software
• Must be a good communicator
• Working well as part of a team
• Must be comfortable with the physical element of this role
• Customer Service Experience
• Excellent communication skills, organised and can showcase excellent patient care.

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it's more than just treating patients; it's about looking after people.