Job Description

The Toledo Clinic's Gastroenterology Department, located on Woodley Rd in Toledo, is seeking a full-time Medical Receptionist to support the front desk in a busy medical office. The hours for this position are Monday-Thursday ( 9:00-6:00) and Friday (8:00-5:00). Previous experience in a medical office answering phones and scheduling appointments is preferred.

General Summary

Perform various clerical duties to support the operation of the office.

Works under the supervision of the Office Manager.

Essential Duties & Responsibilities

• Consistently arrives at work on time and adheres to regular work schedule.
• Answering phones - courteously and professionally.
• Scheduling appointments, lab tests, surgeries, etc.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.

Other Essential Duties May Include but Are Not Limited To

• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Adheres to all clinic policies and procedures.
• Excellent communication, phone, and organizational skills.
• Computer skills helpful.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.

Education:

• HS diploma or GED.

Preferred:

• Previous clerical experience in a medical office.