Job Description

Bringing concierge-level care to patients with rare disease across Florida.

Are your dedicated to helping patients? Are you an extrovert that enjoys speaking to patients all day on the phone?
Are you willing to go the extra mile to help someone? If the answer is yes, then apply for our Patient Coordinator position at Prosper Infusion.

In this role, you’ll be at the forefront of driving patient access to life-changing infusion therapies. You’ll build meaningful relationships with patients and nurses.

This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed.

The role of the Patient Coordinator is to answer patients and nurses in a timely manner. A successful Patient Coordinator should be able to communicate efficiently and stay organized in a fast-paced environment. The goal is to ensure that the company’s staffing requirements are always met, and employees work in a friendly, supportive environment.

Job Responsibilities (listed in order of importance and/or time spent)

• Answer phone calls and monitor incoming text messages from patients
• Triage calls or messages internally to the appropriate staff
• Possess excellent communication and written skills to effectively speak to employees, patients and pharmacies
• Document notes and medical records
• Prepare and submit reports on pharmacy operation

Education and/or Experience Requirements

• College degree preferred
• 2+ years experience working in healthcare

Basic Qualifications

• Good time-management skills with the ability to handle various open referrals simultaneously
• Excellent verbal, written communication skills and critical thinking skills
• Communicate in a timely manner