Job Description

Join our welcoming administration team supporting patients at Sunshine Coast Haematology and Oncology Clinic.

At Sunshine Coast Haematology and Oncology Clinic (SCHOC), we are growing to meet the needs of our community and are seeking dedicated Medical Receptionists to support our patient-centred services in Buderim.

These roles offer permanent part-time opportunities within our administration team and are an excellent opportunity for experienced medical administrators who are organised, compassionate, and motivated to work in a specialist clinical environment. We welcome applications from candidates seeking a range of part-time working arrangements and will work with the right candidates to structure suitable hours.

SCHOC is a long-established, patient-focused centre providing high-quality haematology and oncology care in a warm and welcoming environment. If you thrive in a busy clinical setting and are committed to delivering an outstanding patient experience, we would like to hear from you.

What’s Involved

These roles support smooth day-to-day operations across our haematology and oncology services.

Responsibilities include:

• Patient liaison: Greeting patients, answering calls, scheduling appointments, and providing compassionate frontline support.
• Patient administration: Billing, accurate data entry, maintaining patient records, and using practice management software.
• Coordination and communication: Liaising with hospitals, specialists, GPs, allied health providers, and external partners.
• Clinical support administration: Assisting nurses and doctors with patient flow, treatment scheduling, and essential care information.
• Supporting the delivery of SCHOC’s onsite services including chemotherapy, immunotherapy, transfusions, venesections, and other treatments.

Who You Are

• Empathetic, patient-focused, and supportive in every interaction.
• A confident multitasker with strong attention to detail.
• Passionate about delivering a positive patient experience.
• Experienced in a medical, oncology, haematology, day-hospital, or general practice environment (highly regarded).
• A strong communicator with excellent interpersonal and written skills.
• Comfortable working as part of a collaborative multidisciplinary team.
• Familiarity with Medicare and private health processes is desirable.

What You Bring

• Previous administrative experience in a medical or specialist practice.
• Strong organisational and time-management skills.
• High accuracy in data entry and patient record management.
• Ability to build and maintain strong working relationships with patients, clinicians, and external stakeholders.
• Knowledge of medical terminology is advantageous.

What We Offer

• A supportive and collaborative team environment.
• Competitive employment conditions, including 5 weeks of annual leave (pro rata)
• The chance to be part of a leading-edge cancer care centre delivering high-quality patient care to the Sunshine Coast community.
• Professional and career development opportunities.
• Annual multi-day Staff Conference and Staff Awards.

How to Apply

If this sounds like the role for you, please submit your cover letter and resume by selecting the APPLY button below.

About Cancer Care Associates

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalised care and rapid access to treatment.

With expansion across New South Wales, WA and development underway in Queensland, we are dedicated to making cancer care accessible and affordable across both metropolitan and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.