Job Description

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and providing excellent customer service. The Medical Receptionist will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.

"Aboriginality. Bullinah Aboriginal Health Service Limited considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification for this position under Section 14 of the Anti - Discrimination Act 1977 (NSW)"

Qualifications:

• Qualifications in a health or care-related field or willingness to obtain
• Demonstrated experience in a health or care sector role working with Aboriginal and Torres Strait Islander people.
• High school diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office and electronic medical records systems
• Understanding of Indigenous cultural and workplace safety principles and practices.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Schedule appointments and manage patient records
• Answer phone calls and respond to patient inquiries
• Verify patient insurance information and collect co-payments
• Maintain a clean and organized reception area
• Assist with administrative tasks as needed

Knowledge, Skills, and Capabilities:

• Experience working with Aboriginal and Torres Strait Islander people.
• Excellent communication and interpersonal skills, with the ability to build trust with the community.
• Ability to work autonomously with high initiative and problem-solving skills

Please include in your application:

• Resume
• Cover letter
• Responses to screening questions

We appreciate the interest of all applicants. However, if you have previously applied for this position, we kindly ask that you refrain from reapplying at this time

Employer questions:

Your application will include the following questions:

• Do you identify as Aboriginal and/or Torres Strait Islander?
• Demonstrated experience working with Aboriginal and Torres Strait Islander communities, particularly in a health or care setting
• Do you currently hold a valid Working With Children Check clearance, or are you willing to obtain one prior to commencing employment?
• Evidence of relevant immunisations, including COVID-19 vaccination
• Do you hold a current C Class Driver’s Licence?