Job Description

Job Location: Colorado Springs, CO 80920
Position Type: Full Time
Salary Range: $16.00 - $19.00 Hourly

Are you a compassionate professional ready to turn your clinical expertise into meaningful impact?
Join us at Clay Consulting in Colorado Springs, CO, as a Medical Receptionist and help support our nation’s veterans!
In this role, you’ll merge hands-on care with administrative precision, making a real difference in the lives of those who’ve served. Step into a purpose-driven career where your work truly matters.
Location: 1465 Kelly Johnson Boulevard, Suite 210 Colorado Springs, CO 80920
JOB SUMMARY:
As a Medical Receptionist at Clay Consulting, you will have a crucial role in supporting the efficient operation of the clinic by providing administrative support. You will support healthcare providers and claimants through a variety of tasks related to VA Claim Exams (C&P Exams). You will be responsible for answering all incoming calls and greeting all visitors of the company. This position provides information regarding the organization to the general public, clients and customers. Excellent organizational skills, attention to detail, and proficiency in medical office duties are essential for success in this role.
DUTIES/RESPONSIBILITIES:
- Greet all visitors and direct them appropriately.
- Answer multiple phone lines in a professional and courteous manner. Screen each call by obtaining the callers’ name and nature of the call, then route the call appropriately.
- Provide general administrative and clerical support.
- Prepare letters and documents to be mailed.
- Receive and sort incoming mail and/or deliveries.
- Maintain the reception area.
- Distribute incoming faxes.
- Perform other duties as assigned.

QualificationsREQUIRED SKILLS/ABILITIES:
- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must be a qualified typist with a minimum of 40 W.P.M.
- Ability to follow instructions and respond to managements’ directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
- Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team -oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and or stressful conditions.
- Must possess the ability to manage and direct change, delays, or unexpected events appropriately.
- Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
EDUCATION & EXPERIENCE:
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
NOTE:
This job description is intended to provide a general overview of the responsibilities and requirements for the Medical Assistant position. Specific duties and responsibilities may vary based on the clinic's needs and may be subject to change at the discretion of the employer.
Clay Consulting offers our vendors a vast network of providers who perform Compensation and Pension (C&P) exams, Separation Health Assessments (SHAs), and Reserve Health Readiness Program (RHRP) evaluations for our Nation's Veterans. Our offices are outfitted with state-of-the-art equipment and highly skilled medical professionals. We pride ourselves on delivering quality services in a timely manner.
Clay Consulting, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans