Job Description

Medical Receptionist/Administrator

Full and Part Time positions available

Cabrini Malvern, Brighton locations

We’re building for the better!

By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well-resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.

About the role

As a Medical Receptionist/Administrator you will provide professional reception and administrative services to doctors, patients, referring practitioners and allied health staff in the Cabrini Specialist centres. This role will see you working across Cabrini’s Mother & Baby Centre, Haemotology & Oncology Clinic, Malvern Specialist Suites, Orthopaedic Specialist Centre and Cabrini Brighton.

Key responsibilities will include:

• Performing reception duties, data entry, invoicing, and offering hospitality and efficient services to all visitors and hospital staff
• Maintaining confidentiality and respect for sensitive information
• Answering telephones and other enquiries
• Attending to patient requests, referring to the appropriate person if unable to assist
• Managing the office function autonomously where required and using initiative appropriately

You will need to have flexibility to cover a range of shifts from Monday to Friday between the hours of 8:00AM-6:00PM in Malvern and occasionally Brighton.

About you

You will need to have excellent customer service skills as well as the following:

• Previous reception/office experience within the healthcare industry (preferably specialist medical rooms)
• Ability to work respectfully as part of a team as well as unsupervised for periods of time (once training completed)
• Exceptional communication and interpersonal skills with a professional telephone manner
• Strong computer literacy with competency in Microsoft Outlook and Word
• Exposure to software such as Genie, Gentu, Clinic 2 Cloud, Xestro, Zedmed, Halaxy or Blue Chip, is preferable and ability to learn new software efficiently
• Exceptional attention to detail, with high level of accuracy and care with your work
• Excellent organisational, time management and multitasking sklls

Why join Cabrini?

At Cabrini, you’ll be part of a values-driven organisation committed to delivering exceptional patient care. We offer:

• Opportunity to increase your take-home pay with Salary Packaging up to $18,850 per year tax free
• Attractive hourly rates plus casual loading, 13% superannuation, 17.5% leave loading
• Access to a range of staff benefits including retail offers, fitness passport, discounted hospital services and savings on eligible private health fund services
• Opportunities for career growth and professional development
• Central hospital location close to public transport with discounted Myki Commuter Club

Interested? To view the full position description please click here

Enquiries should be directed to: Claire Dempsey, Team Leader – 9508 6000

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.