Job Description

CARE isn't just in our name - it's how we work, every day.

Join the Australian HR Awards Employer of Choice Finalist – 100–999 employees!

At Cancer Care Manning Great Lakes (CCMGL), we are looking for a dedicated and experienced Medical Receptionist to join our passionate and dynamic team in Taree.

As part of a patient-centred organisation, you will play an important role in ensuring the smooth day-to-day operation of our centre while providing a welcoming, professional and compassionate experience for our patients.

We are seeking an experienced Medical Receptionist for a permanent part-time position at 0.6 FTE (22.5 hours per week). Working days are negotiable, providing an opportunity to find a work pattern that works for both you and the team.

What’s Involved

Working as part of our collaborative administration team, your responsibilities will include:

• Patient liaison: Welcoming patients, answering telephone enquiries, managing correspondence and scheduling appointments.
• Patient administration: Processing billing, completing accurate data entry, maintaining patient records and using our electronic medical systems.
• Liaising with hospitals, specialists, allied health professionals and other key stakeholders.
• Supporting doctors, nurses and allied health professionals to ensure the smooth delivery of patient care.
• Providing a high level of administrative support to the clinical team and contributing to the efficient day-to-day operation of the centre.

Who You Are:

We are looking for someone who:

• Has a genuine commitment to providing a warm, compassionate and professional experience for patients.
• Is passionate about delivering outstanding customer service.
• Has excellent organisational and time management skills.
• Is confident working in a busy healthcare environment.
• Works well collaboratively and is comfortable working as part of a multidisciplinary team.
• Demonstrates a high level of attention to detail and accuracy.

What You Bring

• Previous experience in a medical practice, hospital or healthcare administration environment.
• Experience in oncology or a similar specialist medical setting is highly regarded.
• Familiarity with Medicare, DVA and Private Health Insurance.
• Strong verbal and written communication skills.
• Ability to work confidently across multiple software systems, with proficiency in Microsoft Word and Excel.
• Knowledge of medical terminology.
• Strong administrative and data-entry skills.
• Ability to build and maintain positive relationships with patients, clinicians and other stakeholders.

What We Offer

• A permanent part-time position at 0.6 FTE (22.5 hours per week).
• Negotiable working days.
• A supportive and collaborative team environment.
• 5 weeks of annual leave pro rata.
• Professional development opportunities.
• The opportunity to contribute to the delivery of high-quality, compassionate cancer care within your local community.

How to Apply

If this sounds like the role for you, please submit your cover letter and resume by selecting the APPLY button below.

We look forward to hearing from experienced Medical Receptionists who are passionate about providing exceptional patient service and supporting a busy healthcare team.

About Cancer Care Associates

Cancer Care Manning Great Lakes forms part of the Cancer Care Associates (CCA) network. We provide high-quality, compassionate cancer care services and are committed to delivering evidence-based treatment within a multidisciplinary team environment.

CCA is an Australian oncology services provider with a growing network of comprehensive cancer care centres. Our teams work together to provide integrated cancer treatment services that support patients and their families throughout their cancer care journey.

Please note: Applicants must hold full, unrestricted working rights in Australia. Sponsorship is not available for this role.

Covid-19 Vaccination Requirement

In line with the Public Health Order, all Cancer Care Associates employees must be vaccinated against COVID-19. Evidence of vaccination is required prior to appointment.

Cancer Care Associates is committed to equal opportunity employment.