Job Description

CARE isn't just in our name - it's how we work, every day.

At our renowned Cancer Care Westside in Taringa, Brisbane, we are seeking a dedicated and patient-focused Medical Receptionist to join our passionate team in a permanent part-time position, working 0.8 FTE (30 hours per week), Tuesday to Friday.

This role will support our team in delivering high-quality cancer care services to the local community. As part of a patient-centred organisation, you will play an important role in ensuring the smooth day-to-day operation of our centre while providing a welcoming and supportive experience for our patients.

What’s Involved:

We are looking for an experienced and enthusiastic Medical Receptionist who takes pride in delivering excellent patient service and working collaboratively with doctors, nurses and the wider clinical team. Experience in radiation oncology or medical oncology would be highly regarded.

Your responsibilities will include:

• Patient liaison: Welcoming patients, answering calls, managing correspondence and scheduling appointments.
• Patient administration: Managing patient records, accurate data entry and billing within our e-management system (Mosaiq).
• Liaising with hospitals, specialists, allied health professionals and other key stakeholders.
• Supporting doctors and nurses and assisting with the smooth coordination of patient care.
• Providing a professional, compassionate and welcoming experience for patients and their families.
• Contributing to the efficient day-to-day administration and operation of the centre.

Who You Are:

• An experienced Medical Receptionist with a genuine passion for patient care.
• Empathetic, compassionate and professional in your approach.
• Highly organised, with the ability to multitask and prioritise effectively.
• Confident communicating with patients, doctors, nurses and other healthcare professionals.
• Passionate about delivering outstanding customer service.
• Comfortable working collaboratively as part of a close-knit team.
• Previous experience in a hospital, day hospital or specialist medical practice is desirable.

What You Bring:

• Previous experience in a medical practice, hospital or specialist healthcare environment.
• Experience in oncology or radiation oncology is highly regarded.
• Familiarity with Medicare, DVA and Private Health Insurance.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Confidence using multiple software systems, with proficiency in Microsoft Word and Excel.
• Knowledge of medical terminology.
• A high level of attention to detail and accuracy.
• Ability to build and maintain strong relationships with patients and key stakeholders.

What We Offer:

• Permanent part-time hours – 0.8 FTE (30 hours per week), Tuesday to Friday.
• No shiftwork and stable weekday hours.
• A supportive and collaborative team environment.
• Competitive salary and benefits package, including 5 weeks of annual leave (pro-rated for part-time).
• Professional and career development opportunities.
• Annual multi-day Staff Conference and Staff Awards.
• The opportunity to be part of a leading-edge cancer care centre delivering high-quality patient care to the local community.

To see more of what we can offer you, and our culture, please visit:

https://cancercare.com.au/employment-opportunities/

How to Apply:

If this sounds like the role for you, please submit your cover letter and resume by clicking the 'APPLY' button below.

Please note that this position requires the candidate to be onsite, and as such, we are unable to consider applications from candidates currently living overseas. We appreciate your understanding.

Interviews will be conducted on a rolling basis, and applications will close once the right candidate is found.

About Cancer Care Associates:

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses and Technicians work together to provide personalised care, ensuring that patients receive rapid access to treatment.

With expansion plans across New South Wales and Queensland, including our centres in Taree, Miranda, Noosa and Caboolture, we are committed to making cancer care accessible and affordable across both metropolitan and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.