Job Description

Medical Receptionist - Pain Management
Full-Time | Monday-Friday | 8:00 AM-5:00 PM | $19.21-$21.02/hour
Location: Barrington, IL 60010 or Elgin, IL 60120
Schedule is open for discussion.

Looking for a Monday-Friday front office role where you can make a difference every day?
Join Illinois Pain & Spine Institute, Illinois' largest interventional pain practice, and become an important part of the patient experience. You'll work alongside experienced healthcare professionals in a collaborative outpatient environment while supporting patient registration, scheduling, EMR workflows, and front office operations.

Why You'll Love Working Here

• Monday-Friday schedule
• No weekends
• Outpatient healthcare environment
• Collaborative, patient-focused team
• Work alongside award-winning physicians
• Established organization with 25+ years of experience
• Opportunity to build healthcare administrative experience

About Illinois Pain & Spine Institute
For more than 25 years, IPSI has provided advanced interventional pain care throughout the Chicago area. As Illinois' largest interventional pain practice, we specialize in minimally invasive techniques that restore mobility and improve quality of life. Our award-winning physicians include multiple Castle Connolly Top Doctor honorees, and our team is known for clinical excellence and genuine compassion.

What You'll Do
As a Medical Receptionist, you'll support front office operations and provide a welcoming, organized patient experience.

• Check patients in/out; collect copays and deposits
• Prepare new patient paperwork, insurance cards, privacy notices, forms, and consents
• Create and maintain patient charts and electronic medical records
• Work in EMR systems to support clinical and administrative workflows
• Answer and direct phone calls professionally
• Schedule/reschedule appointments and manage waitlists
• Schedule follow-up appointments and document reasons when unable to schedule
• Obtain and update patient information while maintaining confidentiality
• Prepare examination rooms and assist patients and families
• Maintain HIPAA, OSHA, and other healthcare compliance
• Complete required annual training and other duties as assigned

Qualifications

• High School Diploma or GED required
• 1+ year of administrative experience
• 1+ year of hands-on EMR experience
• Healthcare facility experience preferred
• Knowledge of medical terminology, spelling, office ethics, and confidentiality requirements
• Basic knowledge of recordkeeping and filing
• Proficiency with Microsoft Office or related software

Skills for Success

• Excellent communication and customer service
• Strong organization and attention to detail
• Ability to work independently and multitask
• Professional, friendly, patient-focused approach
• Ability to maintain confidentiality and adapt to new systems

Benefits

• Health, Dental & Vision Insurance
• HSA
• 401(k)
• PTO & Company-Paid Holidays
• Accident & Life/AD&D Insurance
• Short-Term Disability
• Travel Assistance Program
• ID-Theft Protection
• LifeMart Employee Discounts
• Bonusly Employee Recognition
• DailyPay
• Health Management Tools

Join Our Team
If you're looking for a stable, Monday–Friday opportunity where you can use your administrative skills while making a difference in patients' lives, we'd love to hear from you.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.