The Royal Children's Hospital

Medical Receptionist

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  3 hours ago
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Job Description

About the role:

We’re currently seeking an experienced Medical Receptionist to join our supportive team. This is a great opportunity for a well organised and adaptable administration officer who thrives in a busy environment to support our patients, visitors and clinicians. In this position you will play a pivotal role to deliver exceptional customer service while providing effective and accurate administrative support in a busy private Emergency Centre.

About Us:

Brisbane Northside Emergency (BNE) is 24-hour, 7 day a week, fee-for-service emergency department based in Chermside, Brisbane. We are located adjacent to The Prince Charles Hospital and St Vincent's Private Hospital Northside. We have a full suite of facilities including radiology and can quickly engage specialists for emergency surgery.


Things that work for you:

  • Retail and Travel Discounts; Blue light card a discounted service for frontline workers (available for over 350 brands inc. Big W, The Good Guys, Samsung), JB Hi-Fi corporate benefits, airport lounge membership discounts

  • Financial Wellbeing: Salary packaging options up to $15,990, novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum, competitive hourly rates and paid approved overtime

  • Health and Wellbeing: Employee Assistance Program for staff and their families, fitness passport, free uniforms & annual flu vaccination, ability to purchase annual leave, discounted hospital admissions at any St Vincent's Private Hospital, discounted private health insurance through Bupa or Medibank

  • Join Australia's largest not-for-profit provider of health and aged care services

Things that work for us:

  • Ability to work on a permanent-part-time basis (16 hours per week) with flexibility to integrate into a 24-hour roster, day/evening/night shifts is essential

  • A minimum of 2 years’ experience as a Medical Receptionist, or similar role.

  • Strong customer service skills.

  • Advanced computer literacy in Microsoft Office applications

  • An understanding of medical terminology preferable

  • The ability to professionally liaise with colleagues, patients, visitors, and medical professionals

  • The ability to maintain a high level or of professionalism and confidentiality.

  • Excellent telephone manner

  • Attention to detail with strong organisational and time management skills.

  • The ability to work independently, show initiative and work productively within a team environment

Mission and Values:

As both a provider of care and as an employer, St Vincent's aspires to create an environment that is truly inclusive for all people, always. St Vincent's is constantly striving for inclusivity and to create and cherish a diverse place of care and work.

Part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit Mission and Values - Reconciliation

Respectfully, no agencies please. Don't wait APPLY Now! Applications will be assessed as they are received, and interviews may be conducted throughout the advertising period.

Pre-Employment Checks:

Employment is subject to the successful completion of all pre-employment checks. St Vincent's has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings and evidence will be required for proof of immunity.

Closing Date:

26 July 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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