Job Description

About IntraCare

IntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas-Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value-based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.

At IntraCare, we believe in more than just a job; we offer a vibrant workplace where culture and collaboration thrive. We are dedicated to fostering an inclusive environment that values diverse perspectives and promotes respectful dialogue. Our approach encourages innovation and healthy debate, as we seek to build a team of dedicated partners who contribute to our collective success. We are passionate about empowering our employees, helping them grow both personally and professionally. This unwavering focus on team culture and individual development is the cornerstone of our ongoing achievements.

We are seeking a friendly, organized, and efficient Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and seamless experience while managing administrative tasks with accuracy and professionalism.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage the front desk by answering phone calls, scheduling appointments, and handling inquiries.
• Verify patient information and update medical records in compliance with confidentiality regulations.
• Process insurance claims and verify coverage details.
• Collect co-pays, payments, and issue receipts.
• Coordinate with healthcare providers and staff to ensure efficient clinic operations.
• Maintain a clean and organized reception area.
• Address patient concerns and direct them to the appropriate personnel.

Qualifications

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Proven experience as a receptionist, preferably in a medical setting.
• Knowledge of medical terminology and healthcare systems.
• Proficiency in office software (e.g., MS Office, scheduling systems).
• Excellent communication and interpersonal skills.
• Strong multitasking abilities and attention to detail.