Job Description

Job Location: MA - Woburn - Woburn, MA 01801
Position Type: Full TimeEducation
Level: High School
Salary Range: $22.00 - $25.00 Hourly

Travel Percentage: None
Job Shift: Day
Job Category: Admin - ClericalJoin a Healthcare Team Where You Belong
At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.
CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.
Our Patient Services Representatives Enjoy:
- Fast paced, learning work environment
- No weekends/no nights
- Bonus eligibility
- Medical, Dental & Vision insurance
- Tuition reimbursement
- 401k Program
- PTO + 8 paid holidays
- Centers closed for holidays
- Opportunity for continued growth & development
Schedule and Locations:
- Monday and Wednesday - CVR Woburn Clinic
- Tuesday and Thursday - CVR Framingham Clinic
- 6:30 AM - 4 PM
- Four 10-hour shifts
Responsibilities:
- Patient Service Representatives greet patients in a friendly and professional manner and check in/out
- Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
- Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
- The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
- Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
- Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
- Review future schedules to confirm that all patients have been preauthorized for treatment
- The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
- Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
- Collect copays and patient balances at time of service
- Schedule and confirm appointments; collect email addresses from patients

QualificationsMinimum Requirements:
- Minimum 1 year administrative or customer service experience, preferably in a medical setting
- Must have reliable transportation to clinics that may not be accessible by public transportation
- Must be able to travel to CVR Woburn and Framingham Clinics