About Us:
At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our
community through exceptional medical care. Our mission is to provide high-quality,
accessible healthcare solutions tailored to our patients' needs. As a leading healthcare
provider in Australia, we pride ourselves on our compassionate approach, cutting-edge
treatments, and a patient-centric ethos. Our teamatMaroubra Doctors is driven by a
shared commitment to excellence and innovation in the medical field.
We are seeking a friendly and organized Medical Receptionist to join our growing
healthcare teamatMaroubra DoctorsIn this role, you will work at the front desk of our
medical clinic and assistour patients and other visitors. Your primary job duties will
include greeting and checking in patients, answering questions, collecting patient co-pays,
processing paperwork, and scheduling appointments. You will also help keep our records
and work areasclean and organized, as well as ensure our office provides a welcoming
environment for our patients.
Key Responsibilities:
Open and Close clinic as per set procedure
Greet patients and other callers in a professional and courteous manner
Makeappointments for patients
Ensure medical records are managed confidentially and efficiently
Accurately process patient payments via cash, Eftpos, and direct bill transaction.
Invoice Medicare, Private Health Funds, TAC, Workcover.
Knowledge of the MBS schedule and correct billing procedures
Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
Attend to patient enquiries
Check and handle internal emails.
Fill in the roster when staff is away, on holidays and sick leave.
Maintain the reception waiting area and consulting rooms tidy including the clean
up of spills if necessary.
Ensure the accurate storage and retrieval of patient and practice records with
appropriate scanning, faxing and filing of all documents.
At all times maintain confidentiality of patient personal and financial information.
Complete recalls.
Support the day to day operations of the medical centre.
Exceptional customer service and teamwork skills.
Selection Criteria:Demonstrated ability to work in ateam
Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
Demonstrated strong organisational and problem solving skills
Demonstrated ability to work in a fast paced environment, including multitasking
Demonstrated ability to communicate with internal and external stakeholders both
verbally and in writing
Demonstrated commitment to quality patient service
At least 1 year experience as a Medical Receptionist in a medical practice is
required
In addition, the candidate must also provide the following;
Current Police Check
Current Working with Children clearance
Current First Aid/CPR certificate
Immunisation Record
Driving Licence/ Photo ID
If this role speaks to yourheart,we cannot wait to meet you. Apply now, and letsmake a
meaningful impact on healthcare together. Alternatively, you may send out your resumes
to hr@doctorsandco.com.au
Only short-listed candidates will be contacted
Expected Start Date: as soon as possible.
Job Types: Casual/Part Time
Salary:Remuneration will be negotiable based on experience.
Doctors&Co. is an all-in-one healthcare management organisation run by doctors. We empower hundreds of health professionals around Australia in supportive patient-centred, state of the art practices. We work directly with doctors to provide effective solutions for patient maximisation, cost planning, staffing processes and management implementation.
We are a group of health professionals who work together to achieve a common goal and adopt a proactive approach to making communities healthier. Together, we can transform healthcare by providing the structure, support, tools, and clinical independence health professionals require to provide patient-centred care. Our doctors know and trust us for providing high-quality support, courteous service, and above market packages.
Mission – To support better healthcare and allow doctors to focus on patient care.
Vision – To be the leader in quality healthcare across Australia and support those who make it possible.
We pride ourselves on our turnkey solutions, which draw upon a thorough understanding of various management methods, partnership models and healthcare principles. We see ourselves as part of the future of healthcare in Australia and we want to make it easier for doctors and health professionals to focus on providing high quality, patient-centred care. We provide opportunities for healthcare professionals to progress their careers while being supported by leaders in the medical field every step of the way. Our people benefit from competitive salaries, professional development opportunities, flexible working arrangements, and more.
