Job Description

We have an opportunity for an Experienced Medical Receptionist to join our team at Cranebrook Doctors

We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a cheerful personality is a must as well as is the ability to think on your feet!

Your responsibilities will include:

• Open and Close clinic as per set procedure
• Greet patients and other callers in a professional and courteous manner
• Make appointments for patients
• Ensure medical records are managed confidentially and efficiently
• Accurately process patient payments via cash, Eftpos, and direct bill transaction.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Knowledge of the MBS schedule and correct billing procedures
• Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
• Attend to patient enquiries
• Check and handle internal emails.
• Fill in the roster when staff is away, on holidays and sick leave.
• Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
• Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
• At all times maintain confidentiality of patient personal and financial information.
• Complete recalls.
• Support the day to day operations of the medical centre.
• Exceptional customer service and teamwork skills.
• High level of computer literacy and IT knowledge.
• Experience using Best Practice is desirable.

In addition, the candidate must also provide the following;

• Current Police Check
• Current Working with Children clearance
• Current First Aid/CPR certificate
• Immunization Record
• Driving License/ Photo ID

Selection Criteria:

• Demonstrated ability to work in a team
• Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
• Demonstrated strong organizational and problem solving skills
• Demonstrated ability to work in a fast paced environment, including multitasking
• Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
• Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and you meet the requirements above, please click on apply or send your resume to hr@doctorsandco.com.au

Only short-listed candidates will be contacted

Expected Start Date: as soon as possible.

Job Types: part time

Salary: Remuneration will be negotiable based on experience.