Job Description

Job Location Emerald Clinic - Boise, ID 83704 Position Type Full-time Education Level High School Diploma / GED Job Shift Daytime + Occasional Evening / Weekend

We are searching for a reception team member to join our team at our Emerald Clinic!

Purpose

The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of FCH. The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations.

Schedule - 8:30am – 5:30pm, Monday - Friday daytime shifts with evening rotation approximately once every 6 weeks. Evening Clinic is Wednesday & Thursday 11:00am - 8:00pm.

Who We Are - At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Our Guiding Principles - We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.

• Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices.
• Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
• Open Hearts: Compassionate care is at our core!

Benefit Information

We offer a well-rounded benefits package to include everything you would expect.

• Multiple health and dental plans – some as low as $0/pay period!
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually and PTO starting at 19 days per year.
• Retirement program with match

Qualifications

Education

• High School/GED

Experience

• 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.

Licensure / Certification:

• Certified Medical Interpreter, preferred.

Other

• Our organization is a tobacco-free workplace.
• We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.