Job Description

ROLE & RESPONSIBILTIES:

• lead urgent care/occupational medicine center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness 
• create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission 
• exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators 
• develop and communicate annual center vision and goals 
• partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the WellStreet mission
• develop and manage monthly work schedules of administrative and clinical direct reports 
• ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements 
• conduct timely annual performance evaluations and professional development coaching to direct reports 
• hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs 
• conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures 
• assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs 
• partner and collaborate with the marketing and public relations department to develop center level marketing strategies 
• support the Wellstreet vision and mission through active leadership, innovation, collaboration and living the core values 
• perform additional responsibilities as assigned 

EDUCATIONAL REQUIREMENT & QUALIFICATIONS:

• Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
• Experience in urgent care and occupational medicine preferred.
• 1 year of marketing experience, in healthcare preferred
• High School diploma or equivalent