Job Description

Medical Payment Posting Coordinator 1 is a vital part of the healthcare revenue cycle team, responsible for accurately recording and reconciling payments received from patients, insurance companies, and other third-party payers. This role involves ensuring that all payments are posted correctly and timely, resolving discrepancies, and supporting the overall financial health of the organization. The specialist will work closely with the billing and accounts receivable teams to optimize the cash posting process and ensure accurate financial reporting. Must be able to work on-site at the Corporate Miramar, Florida office. Monday through Friday 8am- 5pm work shift. Hybrid schedule.

Key Responsibilities:

1. Payment Posting:
   • Accurately post payments from insurance companies, patients, and other third-party payers to patient accounts.
   • Ensure that all electronic and manual payments are recorded correctly in the healthcare system.
   • Reconcile daily cash receipts and ensure totals match the deposits.
2. Discrepancy Resolution:
   • Identify and resolve discrepancies between posted payments and remittance advice.
   • Collaborate with the billing and accounts receivable teams to address and correct any posting errors.
   • Research and resolve unapplied or misapplied payments promptly.
3. Financial Reporting and Reconciliation:
   • Prepare and maintain accurate financial records related to cash posting activities.
   • Generate reports on cash posting activities, including daily, weekly, and monthly summaries.
   • Assist in the reconciliation of bank statements and ensure alignment with posted payments.
4. Process Improvement:
   • Identify opportunities to streamline and improve the cash posting process.
   • Participate in team meetings and contribute to discussions on process enhancements and best practices.
   • Stay informed about changes in payment processing procedures and update protocols as needed.
5. Communication and Support:
   • Respond to inquiries regarding their account balances and payments.
   • Provide excellent customer service to internal and external stakeholders, addressing any concerns or questions about payments.
6. Compliance and Documentation:

   • Ensure adherence to all relevant regulations, including but not limited to HIPAA, organizational policies regarding patient information and financial transactions, payer policies and guidelines, and KPI metrics for area of responsibility.

   • Maintain detailed and accurate documentation of all cash posting activities and communications.
   • Follow internal policies and procedures to ensure the integrity and security of financial data.

Qualifications:

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Experience: Minimum of 1 years of experience in cash posting, accounts receivable, or a related revenue cycle role in a healthcare setting.
• Skills:
  • Strong knowledge of payment posting procedures, insurance remittance, and financial reconciliation.
  • Excellent attention to detail and accuracy.
  • Proficiency in healthcare billing software and electronic health records (EHR) systems.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.

SPECIAL INSTRUCTIONS TO CANDIDATES

• EOE/AA M/F/D/V

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS