Job Description

Job Location: Houston Head Office - Houston, TX 77070
Position Type: Full Time
Job Category: Health Care
Performance Home Medical has been a leader in providing quality products and services since 1995.
At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.
We are seeking a motivated, high energy, individual to join our Order Intake team. As a part of our Order Intake team, you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients, referral sources, and insurance companies on the phone and internet. Previous professional experience or educational background in healthcare customer service or intake is a plus but not required. A background in medical equipment preferred but we will train the right candidate.
We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including; Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more.
To help ensure your success, we have a comprehensive onboarding and training program.
Job descriptions and needs would entail but not limited to:
- Entering new patients into our billing software.
- Gathering of documentation needed to provide patient services.
- Reviewing documentation to ensure patient qualification.
- Follow up with referral sources to ensure patients are helped in a timely manner.
- Other tasks that may be assigned by manager.

Qualifications
- Ability to learn quickly
- Team player that will contribute for a professional and fun environment to work in.
- Prioritize multiple tasks efficiently and independently in a fast-paced environment.
- Competency in working within a healthcare billing and records system a plus.