Job Description

About the company

International SOS is a global leader in travel risk management services, with a dedicated workforce of over 12,000 professionals worldwide. We are committed to safeguarding the health, safety, and well-being of individuals, providing unparalleled support and services wherever they are. Our Assistance Centre provides 24/7 international health and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, assist them while abroad, and provide assistance whenever they have a question or concern.

About the role

Play a vital role in safeguarding patient outcomes worldwide as part of our global medical team. This permanent opportunity empowers an experienced Medical Officer to deliver high-quality clinical support as part of a multi-disciplinary team in time-critical and complex environments, from medical evacuations to assisting patients abroad.

• Provide telephone medical consultations to patients, assessing needs and determining appropriate care pathways.
• Lead clinical decision-making during retrievals, evacuations, and the transfer of patients requiring ongoing care.
• Review medical reports to evaluate treatment appropriateness, identify pre-existing conditions, and complete accurate documentation within required timeframe.
• Support a diverse client base in remote and regional settings, adapting care delivery to varied and challenging environments.
• Liaise with commercial airline medical departments to facilitate safe passenger clearance for travel.

Working Structure:

• Extensive structured training and induction provided
• Work up to 7 shifts/fortnight on a 7-day rotating roster between 7am-10pm
• Open to both Full-time and Part-time (0.6 FTE) applications

About you

• Full working rights in Australia
• Able to commute and work in our Sydney Office
• Unconditional AHPRA registration as a Medical Practitioner
• Proven experience working within emergency and/or primary healthcare settings
• Competent computer skills
• Able to work on a 7-day rotating roster (if full-time)
• Excellent written and oral English language

Benefits

• Diverse and engaging working environment
• Structured training program
• Engaging work environment
• Opportunities to expand your career within an Australian and international network
• Enjoy rewards for your contributions, including service awards
• Option to purchase additional annual leave and paid volunteering days