Job Description

Duties and Responsibilities

• Room patients, obtain vital signs, and assist patient in and out of the clinic as needed
• Performs thorough initial and ongoing patient assessments and reassessments within the scope of licensure
• Ensure patient needs are consistently met, consulting with health team members as appropriate
• Act promptly and effectively in emergency situations
• Chaperone providers during examinations and assist with procedures
• Administer medications and injections with accurate documentation
• Perform clinical procedures including EKGs, nebulizer treatments, fingerstick glucose testing urinalysis, and fecal occult blood testing with accurate documentation
• Apply appropriate pain management techniques and educate patients and families with accurate documentation
• Provide age- appropriate care based on established standards
• Schedule patient appointments and imaging studies in accordance with clinic policy
• Coordinate referrals to specialists and other healthcare providers
• Obtain insurance pre-authorizations as required
• Communicate patient information via phone to providers in a timely and accurate manner
• Call in prescription refills as authorized by providers
• Review physician orders and carry out new orders accurately
• Ensure all assigned tasks and responsibilities are completed by the end of each workday
• Maintain clean, stocked, and organized patient rooms
• Assist with inspection, cleaning, maintenance, and quality control of patient care equipment
• Ensure proper storage and handling of medications and biologicals
• Identify and report compliance concerns through appropriate channels
• Schedule and document patient appointments according to policy
• Demonstrates the ability to assess, monitor, and revise the plan of care based on physician orders and patient response.
• Demonstrates the ability to provide individualized, one-on-one patient care, ensuring needs are consistently met through collaboration with appropriate healthcare team members.
• Perform other duties as assigned by the office manager or provider

Requirements

Regulatory Requirements

• Completes annual educational requirements within the assigned time frame.
• Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.
• FL License RN
• BLS Certification
• ACLS/PALS Certification dependent on department

Professional Requirements

• Adheres to dress code; appearance is neat and clean.
• Maintains and ensures patient confidentiality at all times.
• Represents the organization in a positive and professional manner.
• Is willing to receive constructive feedback to enhance self-improvement.
• Completes work within designated time.
• Attends and participates on hospital committees, as appropriate.
• Wears required identification while on duty.
• Does not avoid challenging tasks.
• Assists in the training of students, co-workers or other personnel.
• Relays important information to other staff/shifts to maintain consistency in operations.
• Understands how to utilize the grievance process to resolve concerns.

Language Skills

• Ability to read and communicate effectively in English.

Computer Skills

• Demonstrates basic computer skills and knowledge consistent with the needs of their department.

Safety/Environment

• Knows the limitations of their license/certifications and does not practice outside these limitations.
• Maintains cleanliness of equipment and department
• Responsible for the safe handling of equipment as well as maintaining safety for themselves.
• Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.)
• Knows the proper procedure for reporting incidents involving the patient, visitor or employee.
• Knows where to find MSDS information when needed.
• Is aware of hazards and hazardous materials and how to maintain a safe environment.