Job Description

Work Schedule

40 hours per week | Monday, 8:00am to 6:00pm | Tuesday - Friday, 8:00am to 4:30pm

Benefits

• Insurance: medical, prescription, dental, vision, life, disability
• Paid Time Off: vacation and holidays
• Retirement: 403(b) with match
• Education assistance and continuing education - many courses offered on-site at the hospital

Requirements

• High School Diploma or equivalent required from an accredited institution
• Previous medical office experience and knowledge of medical terminology strongly preferred
• Completion of medical reception course or Associate Degree preferred
• Knowledge of Insurance/Disability forms processing and FMLA regulations
• Strong computer, phone and general office skills
• Ability to multitask
• Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills
• Must be flexible, willing to float and perform alternative shifts and assignments when necessary

Responsibilities

• Provides excellent customer service to all patients, visitors, employees, and healthcare partners
• Schedules and registers patients
• Answers phones promptly and courteously
• Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
• Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
• Completes FMLA/disability paperwork and medical record requests

Why Hillsdale Hospital

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.

Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace, and a USA Today Top Workplaces!

Equal Opportunity Employer