Job Description

Work Schedule and Shift Premiums

• Varied days and hours depending on needs of the clinics
• Weekend premium is an additional $2.00/hour
• Must be flexible, willing to float and perform alternative shifts and assignments when necessary

Qualifications

• Must have or actively pursuing a High School Diploma or equivalent from an accredited institution or may be a part of a Work-Based Learning Program
• Strong computer, phone and general office skills
• Ability to multitask
• Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills

Responsibilities

• Provides excellent customer service to all patients, visitors, employees, and healthcare partners
• Schedules and registers patients
• Answers phones promptly and courteously
• Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
• Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
• Completes FMLA/disability paperwork and medical record requests

Why Hillsdale Hospital

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.

Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace, and a USA Today Top Workplaces!

Equal Opportunity Employer