Job Description

Supervises staff performing revenue cycle activities for pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling, appointment scheduling, check-in/out, health information management, DNV, optimization of physician schedules, excellence in customer service and quality monitoring for multiple physician practices. Analyzes revenue-related information to identify trends and takes action to maintain or improve revenue performance, reduce no-shows, improve customer service scores, etc. Leads improvement efforts in front end processes. Proactively manages front office operations to support accessible, customer-friendly patient care and services in a safe environment at Augusta Medical Group.

Education, Licensure, or Certification requirements:

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Certification in medical practice management (CMOM, CPPM, CMPE) preferred.

Experience requirements:

• Four (4) years healthcare experience, including one (1) year supervisory or lead experience required.

Competencies, Knowledge, Skills and Abilities:

• Working knowledge of Microsoft applications. Proficiency on Microsoft Excel
• Demonstrated multi-tasking skills
• Excellent communication and presentation skills, both verbal and written
• Ability to collect, analyze and apply data and other practice information. prepare and present written and oral reports with recommendations.
• May require travel within SAW area as needed.
• Demonstrates the following skills in accomplishing job duties and responsibilities: Personal organization and time management. Microsoft Excel Courteous, supportive and cooperative interactions with other AMG and AH staff. Human relations and teamwork. Personal adaptability. Personal motivation. Listening.

Some benefits of working at Augusta Health include:

• Generous paid time off to promote work life balance
• Competitive Pay
• Retirement Plan
• Medical, Dental, and Vision Benefits
• Free onsite parking
• Tuition reimbursement
• Onsite childcare

Company Information:

Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity:

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.