As the Medical Receptionist/Office Specialist, you serve as the front office point of contact for business ancillary service locations and are responsible to ensure timely and accurate responses to the client and patient requests.
You are responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.
This a fully on-site position at our medical office partner facility in Germantown, WI.
Benefits HighlightsWe offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:
* NEW 2026 benefit!
If you’re passionate about patient care and eager to work with a Great Place To Work Certified team, we’d love to hear from you!
• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems• Manages and facilitates patient scheduling, intake, check in processes• Responsible for completing benefit verifications timely and accurately • Responsible for ensuring charges and documentation are completed timely and delivered to the client • Responsible for point of service (e.g. copay) collection • Keeps clinic stocked appropriately as needed
Minimum Education Required:• High School diploma or equivalent Minimum Experience Required:• 1 or more years in an administrative position Preferred:• Previous health care office experience• Previous medical billing and coding • Knowledge of benefit verification and authorization Knowledge Skills and Abilities• The ability to communicate effectively and professionally • Proficient with Microsoft Office Suite• Bilingual language skills in some clinics preferred
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With over 25 years’ experience and approximately 850 locations nationwide, ATI Physical Therapy prides itself on being at the forefront of patient care and customer service for the physical therapy industry. How do we do this? Through our dedication to ongoing research, our communication and our exceptional team members.
All our clinics offer a comprehensive, goal-oriented treatment approach. Each one of our patients and partners has different needs, and ATI meets those needs through a range of therapy specialties and modalities. Employer solutions, workers’ compensation, physical therapy, athletic training - you name it. You give us the opportunity. We will give you excellence.
ATI offers professional growth, innovation and exceptional patient outcomes. If you are excited about the chance to Grow with the Best in the physical therapy industry, we are excited to meet you. Explore our page to find your next opportunity.
