Job Description

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care.

Medical Office Coordinator Summary

The Medical Office Coordinator reports to the Director of Nursing and performs a variety of administrative and clerical duties to support clinical operations within the health center. This role facilitates patient access, supports care team communication, and ensures accurate and timely documentation in accordance with organizational policies and regulatory requirements.

Schedule: Mon – Fri: 8:30 am – 5:00 pm

Pay Range: $20.58 – $24.69 per hour*

* The pay range represents HealthFirst’s good faith estimate for this role at the time of posting, in compliance with applicable laws. Final compensation will be determined based on several factors such as relevant experience, education, skills, internal equity, market conditions, and budget considerations. Candidates with less direct experience may be placed at the lower end of the range, while those with more significant or specialized experience may be considered at the higher end.

Benefits:

3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage; and employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.

Required Qualifications:

1. High school diploma or equivalent required.
2. Minimum of 1-3 years of administrative or healthcare office experience required. FQHC experience preferred.
3. Basic computer proficiency, including EMR systems and Microsoft Office.
4. Strong communication, organizational, and customer service skills.
5. Strong background in medical terminology preferred.
6. Must submit a CORI release form and demonstrate proof of being free from disqualifying information required.
7. Recording clear accurate messages with pertinent information regarding prescriptions, pharmacy, contact information and ability to facilitate faxing prescription to pharmacy; returning patient calls for follow up required.
8. Bilingual skills (English, Spanish/Portuguese) preferred.

Competencies:

1. Strong knowledge of HIPAA/SAMSHA and confidentiality.
2. Time management and ability to prioritize tasks.
3. Interpersonal communication and teamwork.
4. Cultural competence and patient-centered approach.
5. Ability to maintain confidentiality in a professional manner.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Learn more about us by checking out our website and company video

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE). HealthFirst is committed to eliminating discrimination and welcomes applicants and employees of diverse backgrounds, cultures, and perspectives. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex (including pregnancy, childbirth, or related condition, transgender status, and sexual orientation), age, disability, genetic information, or any other protected characteristic.