Job Description

Clearwaters.IT is hiring Medical Office Clerks to provide clerical office support for the Air Force Accession Center. This role includes remote and in-office tasks supporting medical operations across 65 MEPS locations. Responsibilities include managing patient records, coordinating documentation for healthcare providers, ensuring timely arrival of medical files, and facilitating internal referrals.

Responsibilities

• Communicate general instructions to applicants and refer them to appropriate Military Entrance Processing Station (MEPS) sections as needed
• Retrieve, update, and file medical records to ensure completeness and accuracy
• Organize and research patient records, extract required information, and verify data for consistency with established guidelines
• Ensure timely arrival and availability of medical records before scheduled appointments
• Initiate and locate medical records when requested by staff or healthcare providers
• Obtain supporting documentation, or medical records not yet filed, to assist medical processing
• Perform general clerical and administrative tasks to support medical operations and ensure smooth workflow

• Adhere to all healthcare policies, safety regulations, and confidentiality standards including HIPAA compliance.

Requirements

Required Qualifications:

• High school diploma or equivalent; additional certification in medical assisting or related field preferred.
• 1-2 years of experience in a clinical or medical office setting.
• Basic knowledge of clinical procedures and familiarity with medical terminology.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a team-oriented environment.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Must possess an active T-1 Security Clearance or higher.
• Experience with unique Military Healthcare Systems/Procedures. The Medical Office Clerk shall utilize the following systems for documentation collection and other administrative tasks required for medical processing through Military Entrance Processing Stations (MEPS), experience preferred but not required:
• Armed Forces Health Longitudinal Technology Application (AHLTA)
• Composite Health Care Systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS)
• Air Force Recruiting Information Support System (AFRISS)

Benefits

• Standard hours: Mon–Fri, 0730–1630 (7:30–4:30)
• Federal holidays off
• Flexible/telework options apply
• Must attend initial orientation in-person at JBSA-Randolph
• Hourly wage $21.21