Job Description

The Toledo Clinic's Gastroenterology Department, located at 4235 Secor Rd in Toledo, is seeking a full-time Medical Office Assistant to provide front office clerical support and, when needed, assist with rooming patients. The hours are Monday-Thursday (8:00-5:00) and Friday (8:00-3:00). Previous experience in a medical office is strongly preferred.

General Summary

Performs various clerical duties to support the operation of the office. Works under the supervision of the Office Manager.

Essential Duties & Responsibilities

• Consistently arrives at work on time and adheres to regular work schedule.
• Answering phones - courteously and professionally.
• Scheduling appointments, lab tests, surgeries, etc.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
• Escorting patients to exam room
• Adheres to all Clinic policies and procedures.

Other Essential Duties May Include but Are Not Limited To

• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting and filing patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Excellent communication, phone, and organizational skills required.
• Computer skills helpful.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• Adheres to all Clinic policies and procedures.

Education:

• HS diploma or GED required.

Preferred:

• Previous clerical experience in a medical office.