Job Description

New Department in a beautiful new office location! Thompson Health is more than a workplace, It's a supportive community rooted in compassion. Step into a team that shows up for each other and for the people we serve. If you believe exceptional care begins with genuine connection, we want to meet you!

Schedule: Full Time, Monday - Friday, 8am-4:30pm.

Pay Range: $19.64- $24.50, based on experience.

Benefits:

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!

• Focus on CARES values Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms Shining Stars, CARESCount website

Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of selected clinical tasks.

These tasks include but are not limited to:

• Rooming patients, taking vitals, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing, supplies inventory, stocking and ordering.
• He/she will actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients.
• Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
• Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
• Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.
• Can successfully complete the Hospital orientation program and department specific orientation.

Required Job Specific Competencies:

• Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
• Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
• Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting. Demonstrates knowledge and principles of growth and development over a life span.
• Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the practice are maintained at an efficient and effective level. Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
• Has knowledge of health care insurance and understands major issues by carrier.
• Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
• The MOA must have abilities to work independently.
• He/she is flexible and willing to travel to other office locations when necessary.

Complexity of Duties:

• Clinical duties are primarily directed by the orders of a charge nurse or provider.
• Laboratory testing and data collection skills are required.
• The MOA professionally interacts with the laboratory liaison for training and competencies.
• Resourcefulness & planning are required in maintaining a steady patient flow to assure the efficiency of the provider and office schedules.
• Has ability and skill to work independently making good decisions and using best judgment to maintain an organized and efficient office.
• Pays close attention to detail to prevent errors.

Qualifications:

• High School Diploma required
• Maintains active BLS certification.
• Great interpersonal skills required
• Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
• MOA experience preferred.
• Medical background preferred.
• Strong EMR experience preferred.

Pay Range: $19.64- $24.50

Starting Pay: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply