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Department: Occupational Health
Shift/schedule: Full Time (40 hrs/wk)
GENERAL SUMMARY
Works under the supervision of the Office Manager. The Medical Office Assistant's primary job function is to perform clerical duties associated with the registration of patients, tracking, logging patient visits and assures all managed care patients receive proper pre-certification/authorization prior to their appointment. Communicates effectively with others. Performs other duties as assigned.
QUALIFICATIONS
Education:
• High School Diploma or successful completion of an equivalent High School Exam Required
Licensure:
• BLS within 90 days of hire required
• Drug urine collection and Breath Alcohol Technician Certification preferred within 3 months of hire
Experience:
• Medical office and computer experience preferred.
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs routine registration of patient—ensuring patient information is updated including address changes and insurance updates.
2. Verifies company authorization for services—ensuring the accuracy of the registration forms.
3. Demonstrates a thorough knowledge of all computer fields (i.e., demographics, payment screen, etc.), and companies preferences.
4. Answers multi-line phones and schedules appointments.
5. Collects patient payments and maintains a balanced cash drawer.
6. Schedules referrals and outpatient testing/procedures.
7. Registers new patients from referrals and contacts patients' referring providers with appointment.
8. Collaborates with the Cashiers Department to resolve billing issues.
9. Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.
10. Pre-cleans, decontaminates, and transports contaminated instruments according to policy
11. Follows medical record documentation procedure as detailed in the MCF Documentation Assistant policy.
12. Assists the Provider in navigating the medical record.
13. Present during the Provider's performance of a clinical service and documents (on behalf of the Provider) everything said during the course of the service.
14. Cross trained to perform BWC paperwork.
15. Cross trained to perform receptionist/registrar duties.
16. Prepares charts for all BWC patients, including contacting patients and referrals as assigned.
17. Performs other duties as assigned.
Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Southern Ohio Medical Center (SOMC) is a 248-bed hospital in Portsmouth, Ohio, providing emergency and surgical care, as well as a wide range of other health-care services (see Programs and Services for details).
SOMC employs over 3,000 full- and part-time people, has a medical staff of more than 266 physicians and specialists, and is supported by more than 464 regular volunteers.
Annual Statistics
13,000 patients admitted
12,000 surgeries
79,000 emergency cases
196,000 outpatient tests
Our Mission
We will make a difference.
Our Strategic Values
Safety: We will build and sustain an exceptionally safe organization.
Quality: We will deliver and sustain exceptional quality of care.
Service: We will deliver and sustain exceptional customer service.
Relationships: We will build and sustain exceptional relationships.
Performance: We will achieve and sustain exceptional financial performance.
Our Vision
We will become the leading medical center in our region.
Our Cardinal Value
We honor the dignity and worth of each person.