The medical office assistant is responsible for greeting patients, checking patients in, checking patients out, answering and directing telephone calls, and communicating with the team for patient needs. Will perform duties as needed for the communities served, in a manner that reflects the physical, psychological, and spiritual healing ministry of Christ.
Duties include, but are not limited to:
-checking patients in and out from their visits
-answering telephone calls and directing as needed
-collecting insurance and copayments
-Scanning documents in to the EMR
-Performing reminder phone calls for patient appointments
-filling provider schedules
Position has opportunity for growth. Floating to outreach offices may be a requirement of this position; outreach locations include Santa Claus, Washington, French Lick, Petersburg, and Montgomery depending on the location of the candidate
Deaconess Health System is the premiere provider of health care services to a population of more than 1.5 million in southwestern Indiana, western Kentucky and southeastern Illinois. Serving a population of more than 1.5 million residents, the system consists of 20 wholly owned, joint ventured, sponsored or affiliated hospital locations situated throughout the Tri-State.
Deaconess Health System is the largest employer in the tri-state region, and operates under the direction of a local board, with a local focus. Deaconess is widely recognized for its commitment to excellence. Named the #2 Hospital in Indiana by US News & World Report for the past six years, Deaconess was also named to the Forbes list of America’s Best Employers in 2022 and 2023, 2024 and 2025.
As our organization continues to grow and expand, we welcome skilled, dedicated and compassionate individuals to join us in delivering The Deaconess Difference: putting people at the center of everything we do, making a positive difference in the lives of our patients, families, employees and community.
Browse our site to learn more about our convenient locations, expert services, community involvement, and much more.
Our commitment to progressive, patient-centered care guides our work every day as our priorities are set and decisions are made with a local focus and direction.
