Job Description

Status: Regular Full-time - Monday to Friday - 8:30 am to 5:00 pm
Location: 138 13th Street East Suite 220, Vancouver, BC (On-site position)

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.

Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

Do you share our passion?

Let’s create a healthier future, together!

Create awesome experiences for our customers!

Our team and what we’ll accomplish together:

At TELUS Health - Care Centres, we have one of the largest networks of Care Centres in Canada. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment!

As a Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff, in various physician and health care provider’s offices, to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.

What you’ll do:

• Scheduling appointments and arranging for specialist consultations
• Preparing clients for tests and examinations
• Updating medical records
• Contacting clients to remind them of required tests, examinations and follow up consultations
• Participating in the company’s health plan programs
• Connecting with clients, supporting continuity of care
• Provide support for general office administrative functions including medical records management

Qualifications

What you bring:

• Minimum of 3-5 years of healthcare experience and medical terminology required
• Medical Office Assistant Certification preferred
• Electronic Medical Record (EMR) experience (would be an asset)
• Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
• Exceptional organizational and customer service skills
• A team player capable of interacting professionally with staff and physicians with a positive attitude
• Ability to handle and communicate effectively with challenging clients

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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