Baltimore Crisis Response, Inc.

Medical Manager (11306)

Baltimore Crisis Response, Inc.  β€’  $100k - $130k/yr  β€’  Baltimore, MD (Onsite)  β€’  12 days ago
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Job Description

Level: Management
Job Location: Main Campus - Baltimore, MD 21229
Position Type: Full TimeEducation
Level: Professional Certificate
Salary Range: $100,000.00 - $130,000.00 Salary/year
Travel Percentage: Up to 10%
Job Shift: Monday - Friday
Job Category: Health CareMedical Manager
πŸ“ Baltimore, Maryland
πŸ’° $130,000 Salaried
πŸ•’ Full-Time | Day Shift with On-Call Responsibilities
πŸš— Travel: Up to 10%
Leading Clinical Excellence. Supporting Recovery. Saving Lives.
About Us
CarePoint Response, Inc. (CPR) is Baltimore's comprehensive behavioral health crisis response system. Since 1992, we have provided timely, effective, and compassionate services to individuals experiencing mental health and substance use crises.
Our services include crisis intervention, mobile crisis response, medical detoxification, crisis residential services, case management, in-home support, and community-based behavioral health programs. Every day, our team works to ensure individuals receive the care, support, and connection they need during life's most challenging moments.
The Opportunity
CarePoint Response is seeking an experienced and compassionate Medical Manager to provide clinical leadership and oversight for our ASAM Level 3.7 Withdrawal Management Program, Substance Use Disorder Treatment Services, and Crisis Stabilization Residential Program.
In this role, you will collaborate closely with the Medical Director, Chief Program Officer, Nurse Manager, and interdisciplinary treatment team to ensure the delivery of high-quality, integrated care that addresses substance use, psychiatric, and physical health needs. You will play a critical role in supporting client safety, clinical excellence, regulatory compliance, and continuous quality improvement across residential and withdrawal management services.
This is an exceptional opportunity for a clinician who is passionate about recovery-oriented care, crisis stabilization, addiction treatment, and system-wide clinical leadership.
What You'll Do
Clinical Leadership & Medical Oversight
- Provide clinical leadership for withdrawal management, substance use treatment, psychiatric stabilization, and somatic healthcare services.
- Conduct medical assessments, evaluations, physical examinations, and determine appropriateness for admission, continued stay, referral, transfer, and discharge.
- Perform medication evaluations and ongoing medication management, including medications for opioid use disorder (MOUD), withdrawal management, psychiatric treatment, and physical health conditions.
- Develop individualized treatment plans, stabilization plans, and recovery-focused interventions.
Program Operations & Care Coordination
- Collaborate with nursing staff, behavioral health clinicians, and community providers to ensure coordinated, person-centered care.
- Participate in admission reviews, discharge planning, transition planning, and ongoing clinical case consultation.
- Monitor client safety, withdrawal symptoms, psychiatric risk, medication effectiveness, and overall medical stability.
Quality, Compliance & Performance Improvement
- Ensure compliance with COMAR regulations, CARF accreditation standards, and CarePoint policies.
- Support quality improvement initiatives, clinical audits, documentation reviews, and corrective action planning.
- Analyze clinical outcomes, performance metrics, incident trends, and utilization data to improve service delivery.
- Participate in risk management, incident review, and regulatory readiness activities.
Staff Development & Clinical Consultation
- Provide clinical consultation and guidance to nursing staff and interdisciplinary team members.
- Support staff training related to withdrawal management, medication administration, crisis stabilization, trauma-informed care, documentation standards, and client safety.
- Promote a culture of clinical excellence, professionalism, recovery, and continuous learning.

Qualifications

Qualifications
Education & Credentials
- Required: Board-Certified Psychiatrist (MD/DO) or Nurse Practitioner licensed to practice in the State of Maryland.
- Current unrestricted Maryland license required.
Experience
- Extensive experience in community-based behavioral health, substance use treatment, withdrawal management, or crisis services.
- Strong clinical assessment, diagnostic, documentation, and medication management skills.
- Experience working within multidisciplinary healthcare teams.
- Experience with crisis intervention, de-escalation, and risk management practices.
- Proficiency with electronic medical records (EMR/EHR) systems.
Skills & Competencies
- Strong leadership and clinical decision-making abilities.
- Excellent communication, consultation, and collaboration skills.
- Knowledge of ASAM criteria, withdrawal management protocols, and crisis stabilization practices.
- Familiarity with COMAR regulations, CARF standards, and behavioral healthcare compliance requirements.
- Commitment to trauma-informed, recovery-oriented, and person-centered care.
Why Join CarePoint Response?
πŸ₯ Comprehensive Benefits Package: Our benefits package includes 100% employer-paid healthcare premiums for most available medical plans, providing substantial savings and comprehensive coverage for employees. Additional benefits include Dental, Vision, Life Insurance, Long-Term Disability (LTD), a 403(b) Retirement Plan, and generous Vacation, Sick, Personal, and Holiday Leave.
πŸ’Ό 403(b) Retirement Plan
🌴 Generous Paid Time Off
πŸ“š Professional Growth & Leadership Development Opportunities
🀝 Collaborative Clinical Leadership Environment
πŸ’™ Mission-Driven Work That Changes Lives
Make a Difference Through Clinical Leadership
This is more than a medical management roleβ€”it's an opportunity to help shape the future of crisis stabilization, withdrawal management, and recovery-focused care in Baltimore City.
πŸ‘‰ Apply today and join the CarePoint Response team.
Baltimore Crisis Response, Inc.

About Baltimore Crisis Response, Inc.

BCRI is a 501(c)(3) private non-profit behavioral health and crisis services organization. Since 1992, we have helped countless individuals overcome mental health and substance use disorders, regardless of ability to pay or time of day. We envision a world of thriving communities where healing and mental wellness are possible for all. Our mission is to deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges to ensure their health and well-being.

We operate in Baltimore City, Central Maryland, and Western Maryland, providing behavioral health and crisis services to support individuals in need. If you or a loved one are struggling, call or text 988 today, or chat with a counselor at 988lifeline.org.

For more information, visit www.bcresponse.org.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Baltimore, Maryland
Year Founded
1992
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