Job Description

Riverway Clinic is looking to hire a Medical Laboratory Technician or Medical Assistant to join ourLaboratory Services team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Performs specimen collections per provider orders. Performs routine testing for use in treatment and diagnosis of disease, in accordance with clinical and governmental standards. Excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.

1. Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
2. Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, quality focused, cost-effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Microbiology, Immunology, Chemistry, Urinalysis, Phlebotomy, Computer Operation and Reception/Greet Station.
3. Document and communicate lab test results thoroughly and accurately according to SOP.
4. Perform and document maintenance procedures and maintain adequate supplies.
5. Demonstrate competency and comply with all regulatory agency policies.
6. Consistently implement and adhere to the laboratory customer service and patient experience standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
7. Respond proactively to stressful circumstances, customer needs and department/clinic changes.
8. Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance, and cooperative attitude.
9. Perform other tasks as assigned.
10. Assists in orientation and training of new personnel as assigned to ensure established procedures are clearly understood and followed. Documents training on the training checklist.
11. Participates in quality improvement activities, including: analyzing proficiency testing samples, performs and documents quality control
12. Prepares test orders and specimens for testing and/or transfer to reference laboratory.
13. Maintains proper use of standard precautions, protective barriers, use of aseptic technique and disposal of infections/hazardous waste.
14. Complies with applicable legislation such as OSHA, CLIA and College of America Pathologists standards.

Work Schedule:

Weekday shifts between 7am - 830pm.

Required Qualifications:

Medical Lab Technician:

• Associate or Bachelor Degree in laboratory science or medical laboratory technology required and certification from ASCP/BOC, preferred. Or
• Medical Laboratory Technology equivalent education and experience, such as from military experience.
• Qualified to work in a moderately complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).
• One-year recent experience in an accredited laboratory preferred.

OR

Medical Assistant:

• Medical Assistant having completed assistant program; or CMA with current AAMA certificate; or RMA with current AMT certificate.

• High school diploma or equivalent.

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing, and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.

Typical Working Conditions:

Frequent exposure to; communicable diseases, body fluids, toxic substances, bio-hazardous wastes and other conditions common to a clinic environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Benefits:

Riverway offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.