Job Description

A Medical Technician is responsible for conducting laboratory tests which provide information to physicians for the diagnosis, prevention or treatment of diseases in patients.

Essential Functions:

• Promotes the mission, vision, and values of the organization. Exhibits and adheres to WMC’s Standards of Performance in all areas of job duties and responsibilities.
• Participates in hospital initiatives and in departmental goals set by the Laboratory Director and staff.
• Interacts professionally with laboratory management, laboratory personnel, physicians, hospital personnel, patients and customers to provide optimal patient care.
• Works well with other laboratory employees to maintain an environment of teamwork.
• Exercises all laboratory safety precautions and adheres OSHA and TOSHA safety regulations
• Positively identifies patients, labels specimens and enters results using two unique identifiers. Maintains working knowledge of laboratory policies and procedures.
• Maintains current knowledge and adheres to hospital policies and state, federal and other regulatory requirements
• Responds appropriately to tests with a priority of STAT, call results or timed specimens
• Responsible for training new employees and students as assigned.
• Performs high-complexity testing
• Notifies nursing and/or physician of critical lab values with complete documentation on report
• Assists for instrument calibrations, maintenance and troubleshooting problems.
• Performs quality control as outlined by departmental procedures.
• Reviews pending and outstanding reports and resolves outstanding specimens
• Other duties as needed/assigned.

Position Requirements:

Formal Education / Training:

· AS degree in Medical Technology, Medical Laboratory Science or equivalent

• Valid State of Tennessee Medical Technologist license

Workplace Experience:

• Laboratory experience preferred
• Meditech experience preferred

Knowledge, Skills and Abilities:

· Knowledge of medical laboratory science

· Strong organizational skills and interpersonal skills

· Ability to determine appropriate course of action in more complex situations

· Ability to work independently, be attentive to detail and maintain a positive attitude

· Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work

· Ability to maintain confidentiality of all medical, financial and legal information

· Ability to complete work assignments accurately and in a timely manner

· Ability to handle difficult situations involving patients, physicians, or others in a professional manner

· Strong computer skills

Physical and Environment Requirements:

• Exposure to blood and body fluids, infectious and contagious diseases, chemicals.
• Ability to communicate in English verbally and in writing.
• Ability to perform multi-functional tasks.
• Ability to read computer screen, distinguish color, hear phone and conduct interpersonal communications
• Ability to learn, reason and perform mathematical calculations related to job.
• Ability to use critical thinking skills.

• Requires light to moderate work with 40 pounds maximum weight to lift and carry.

• Manual dexterity and mobility in both hands; exposed to repetitive motion.
• Frequent reaching, bending, stooping, kneeling, and crouching.

• Requires prolonged standing and walking
• Flexibility to shift schedule, work extra hours or overtime as needed by staffing deficits or high patient volumes

Key Results:

Works well with Management:

· Communicates potential issues/safety concerns in a timely manner

· Follows through on work assignments

· Communicates opportunities for improvement in a positive way

· Accepts reassignments as needed

Participates in departmental meetings and process improvement teams (laboratory or hospital, if applicable).

· In-services reviewed and signed before due date

Staff Mtg; In-services signed on time

All signed on time = 5

1 late = 4

2 late = 3

3 late = 2

>=/4 late = 1

Motivated – takes initiative for work that needs to be done

· Helps section head with instrument correlations/quality control range establishment.

· Performs maintenance without being asked or as assigned

· Follows through with incomplete report and documents on lead tech board without reminder

· Seeks out new tasks when work in area is done/caught up

· Floats to needed areas

Positively identifies patients and specimens

· 0 ID errors = 4

· 1 ID error = 3

· 2 ID errors = 2

>/= 3 ID errors = 1

Corrected reports that could affect outcome of patient kept to a minimum

· 0 Corrected Reports = 5

· 1 Corrected Report = 4

· 2 Corrected Reports = 3

· 3 Corrected Reports = 2

· >/=4 Corrected Reports = 1

Technical errors kept to a minimum (procedure not followed correctly – may affect patient care)

· 0 Technical Errors = 5

· 1 Technical Error = 4

· 2 Technical Errors = 3

· 3 Technical Errors = 2

· >/=4 Technical Errors = 1

Follows laboratory policies and procedures regarding:

· Testing

· Quality Control

· Instrument maintenance and troubleshooting

Turn Around Time within acceptable time criteria for ER patients. Average time from Received to Resulted:

· <10 minutes 5

· 10 – 11.9 minutes 4

· 12 -13.9 minutes 3

· 14 – 15.9 minutes 2

· >/=16 minutes 1

Follows Hospital and Laboratory Policies on the use of Electronic Devices:

· Cell phones kept on vibrate

· Phones/Electronic/Headphones devices used during break/meal times only

· Does not use personal phones in patient care areas

· Uses the hospital internet for work purposes only

Adheres to WMC Lab Attendance policy

· Tardies/Absences kept to a minimum

· Rarely misses time punches in API

· Submits requests for PTO within policy guidelines

· Does not take extended lunches

· Takes appropriate breaks as dictated by workload

No absences/tardies = 5

Attendance coaching = 4

PAD attendance = 3

MOA attendance = 2

DoD attendance = 1

Turns out accurate laboratory results

· Checks specimen integrity

· Uses critical thinking skills when reporting results

· Troubleshoots problems related to laboratory values

Keeps up to date on safety issues involving CAP, Joint Commission, OSHA, TOSHA and hospital/laboratory safety regulations.

Provides effective communication

· Communicates problems/issues/concerns to lead tech

· Communicates problems/issues/concerns at shift change to co-worker

· Communicates testing delays to appropriate personnel

· Reads e-mail and communication logs during each work day.

About Us

Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,500 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, a 337-bed facility which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Company Culture:
We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety -- toward our patients and also toward our colleagues. We're looking for talented, caring, and mission-minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position.

Community Overview:
Franklin sits in the heart of Williamson County, which has the top-rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world-class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."

Benefits Summary

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.

• Medical, Dental, Vision
• PTO
• Retirement Matching
• Tuition reimbursement
• Discount programs
• FSA (Flexible Spending Accounts)
• Identity Theft Protection
• Legal Aid

Williamson Health is an equal-opportunity employer and a drug-free workplace.