Job Description

Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.

General Summary:
The Medical Laboratory Technician I (MLT) is responsible for performing lab tests with precision and accuracy paying close attention to detail. The MLT will work directly with providers, nursing, and other staff members and is expected to maintain a level of quality that meet or exceed customer expectations through process improvement and a team oriented approach. They are expected to provide excellent customer service to the patient, their co-workers, and to others they come in contact with during daily operations.

Main Responsibilities:

• Perform lab tests with precision and accuracy paying close attention to detail
• Prepares specimens for microscope examination
• Perform procedures such as CBC (Complete Blood Count), Urinalysis, and Acute Care Kit testing
• Input results in computer and report results to other Health Care Team members in an accurate and timely manner
• Perform phlebotomy and collecting specimens for testing and working with patients of all ages and development levels
• Maintain safety and infection control standards
• Must maintain a high standard of performance, quality control, calibration, testing, and reporting of results
• Maintain equipment operation
• Stock/order lab supplies as needed
• Maintain confidentiality in matters relating to patients and testing results
• Meet or exceed customer needs in a caring, effective and cost effective manner
• Maintain levels of quality that meet or exceed customer expectations through process improvement and a team oriented approach
• Other duties as assigned
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Education/Experience/Knowledge:

• Graduation from an accredited MLT program and passing a national exam given by the Board of Registry of the American Society for Clinical Pathology
• Licensed Phlebotomist
• Previous Phlebotomy experience a plus
• 1 – 3 years MLT experience
• Ability to work under pressure
• Exceptional attention to detail
• Must have strong Customer Service Skills and a friendly attitude

Physical/Mental Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential
Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Must be able to remain in a stationary position at least 75% of the time. Extending the hands and arms in any direction. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Work independently and identify potentially more effective methods of work operations. Ability to interact appropriately with colleagues for different purposes and in different contexts. Think thru consequences of a decision prior to making it.

Marginal:
Sedentary work that includes moving objects up to 10 pounds. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.