Job Description

Better at Work. Better at Life. 

When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best.  With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time-off and on-campus conveniences that make life a little easier. Join us and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a “Best Place to Work.” 

A Medical Interpreter provides on-site and over-the-phone interpretation services for providers, patients, and caregivers at St. Jude Children's Research Hospital. Medical proficiency and experience interpreting in Hebrew could be a plus. Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources. Performs translation of non-critical documents on a limited basis.

Full-time Position

Shift hours: 8:30AM to 5:00PM

Professional Interpreting Experience Required

Job Responsibilities:

• Interprets critical medical information in Spanish and English for providers, patients, and caregivers at St. Jude Children's Research Hospital, both on-site and over the phone. Proficiency interpreting in medical encounters in Hebrew could be a plus. Ensures that providers and LEP/NEP patients and parents clearly understand each other in verbal exchanges of essential information during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions). Interprets telephone conferences between caregivers and providers. Notifies supervisor of potential or actual communication problems regarding LEP/NEP patients and staff. Maintains confidentiality in all matters related to LEP/NEP patients and families.
• Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources.
• Performs written translation of non-critical documents on a limited basis.
• Provides timely and accurate daily records of all interpreting services performed
• Participates in continuing education programs and competency training to enhance professional medical interpretation skills
• Collaborates with other interpreters to ensure coverage of interpreting assignments; participates in on-call rotation as assigned
• Assists with the coordination of volunteer medical interpreters
• Assists with the orientation and training of other medical interpreters as needed
• Performs other related duties as assigned to meet the goals and objectives of the department and the institution
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school/GED required
• Bachelor's degree preferred.
• Prior completion of an accredited medical interpreter training course of at least 40 hours is required. A list of training programs is posted on the IMIA web site at http://www.imiaweb.org/education/accreditationhistory.asp

Minimum Experience:

• Three months or 480 hours of documented medical interpreting experience is required
• Proficiency in English, Hebrew, and one other language preferred

Licensure, Registration and/or Certification Required by Law:

• None

Licensure, Registration and/or Certification Required by SJCRH Only:

• (LC:CCHI or NBCMI)Certified Healthcare Interpreter (CCHI) issued by the Certification Commission for Healthcare Interpreters OR Certified Medical Interpreter (NBCMI) issued by the National Board of Certification for Medical Interpreters within 12 months of hire into this position.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $24.00 - $42.00 per hour for the role of Medical Interpreter.

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No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.