Job Description

Do you thrive in a fast-paced environment where every day brings something new? Are you a people-person with a passion for healthcare? We're looking for a friendly, organised and detail-oriented Medical Imaging Receptionist to be the welcoming face of our radiology practice in Noosa.

• Permanent Full Time and Part Time roles available
• Competitive salary and benefits
• Supportive and friendly environment

About Us

Noosa Radiology is the largest independently owned radiology practice on the Sunshine Coast. Established in 2009 and radiologist-owned, we're committed to delivering high-quality imaging and patient-focused care, staying at the forefront of new imaging techniques for the benefit of our doctors, referrers and patients.

We provide a comprehensive range of imaging and procedural services, including MRI, PET/CT, CT, SPECT/CT, breast imaging, ultrasound, fluoroscopy, BMD, dental imaging and general X-ray.

Ours is a dynamic, professional and welcoming practice, where our team consistently strives to deliver exceptional service, patient care remains our top priority, every day.

About This Opportunity

We're seeking an organised and proactive Medical Imaging Receptionist to be the first point of contact for our patients, ensuring a warm and welcoming experience from the moment they walk through the door.

You'll deliver efficient, professional reception services both in-person and over the phone, providing friendly, caring support to patients, referrers and all other stakeholders. This is a multi-tasking, fast-paced, team-player role, committed to achieving the best possible outcomes for our patients.

Responsibilities include but are not limited to:

• Providing a welcoming and professional first impression for all patients
• Managing patient bookings and enquiries in person and via phone/email
• Accurate data entry and maintenance of patient's records
• Processing Medicare claims, billing and patient payment transactions
• Liaising with GP's, Specialists and third parties to obtain and follow up medical information
• Working collaboratively with our team of radiographers, sonographers and administration staff ensuring smooth clinic operations.
• Providing a high standard of customer service while maintaining patient confidentiality and professionalism at all times.

About You

• Experience in a similar environment, such as a health service or radiology, is highly regarded but not essential
• A high level of customer and patient service
• Exceptional communication and interpersonal skills
• Highly organised, with the ability to multitask
• High attention to detail
• Strong computer skills
• A positive attitude and professional presentation
• Willingness to learn
• Availability to work flexible hours between 7am–6pm, Monday to Friday, and occasionally Saturday mornings 7am–12pm

What We Can Offer

• Competitive remuneration
• Annual salary review
• Full training provided
• Career development opportunities
• A great working environment – regular morning teas, staff events and celebrations
• Birthday leave – a paid day off on your birthday
• Employee health and wellbeing initiatives, including free weekly Pilates and yoga classes
• Uniform provided

Join a skilled, passionate and friendly team that takes real pride in delivering quality care.

Find Out More

Visit the Noosa Radiology website: https://noosaradiology.com.au

For a confidential discussion, please contact Tammy Juckes, Admin Services Manager, on 0407 544 460, or Lucie Tunwell, HR Director, on 0405 956 577.

How to Apply

Ready to be the heartbeat of our radiology practice? Apply now and be part of a team that makes a real difference every day.

Please submit your CV and a brief cover letter outlining your experience and why you'd be a great fit for our team.

Closing Date

Applications will be accepted until the position is filled.