SCHEDULE: 4 10 HOUR SHIFTS. MONDAY, TUESDAY, THURSDAY, FRIDAY 7:30AM-6:00PM
This position is responsible for day-to-day service to the public.This position provides public and guest relations services, as well as assisting in the scheduling of patients.Will complete clerical duties for the department/s and perform a wide variety of reception tasks.Participates in performance improvement activities for the department.
JOB SPECIFIC REQUIREMENTS:
Minimum knowledge, skills, and abilities:
·High School graduate or equivalent.
·Advanced computer skills. Prior experience with computers is required.
·Prior experience in a customer - service and/or clerical role is required.
·Health care experience is highly preferred.
·Ability to read and communicate effectively and clearly in English.
·Ability to communicate appropriately with a wide range of persons and personalities.
·Ability to relate positively with the public.
·Strong computer knowledge with ability to learn specific computer system.
·Ability to demonstrate positive and appropriate interpersonal skills.
·Ability to manage multiple priorities.
·Ability to function well under stressful situations.
Pella Regional Health Center is a critical access hospital in central Iowa with integrated family practice, internal medicine providers as well as general surgeons and gynecologists. Pella Regional has medical clinics in five communities (Pella, Knoxville, Ottumwa, Prairie City, Sully and Bussey) and outpatient services like Hospice of Pella and Home Health Care that extend well beyond the walls of the hospital.
