Job Description

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Fraser is seeking a Medical Eligibility & Prior Authorizations Coordinator to support our Revenue Cycle team with data entry, verifying insurance eligibility and obtaining prior authorization for services. People who are successful in this position will have a high attention to detail, be flexible, and are able to meet deadlines in a fast paced environment. Being a positive team player is a must.

Primary Responsibilities:

• Perform eligibility and benefit coverage checks for client services and enter benefit coverage information in the Electronic Health Records.
• Analyze reports, track, and obtain the necessary authorizations for all client services.
• Proactively and professionally communicate with providers and third party payers to obtain necessary documentation and information.
• Accurately record status of prior authorization requests in the expected timeframe and with required documentation.
• Respond to family’s insurance coverage and prior authorization questions and communicate authorization denials or delays when needed.
• Perform data entry into our electronic health record.

When you go above and beyond, serve as a support to your peers, and more, we want to reward and recognize you! In addition to comprehensive benefits and competitive compensation, Fraser offers a variety of recognition and reward programs.

Fraser Offers Benefits for Full-time Employees (30+ hours per week):

• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
• Opportunities for community involvement in Fraser-organized events
• Career growth opportunities
• Employee Referral Bonuses

Location, Schedule & Pay:

• Bloomington, Minnesota / Hybrid
• Monday through Friday, during standard business hours
• The starting pay range for this role is between $20.00 to $25.00 an hour depending on qualifications

Qualifications:

• High School diploma required. BA/BS/AAS in related field such as medical billing or health information preferred.
• Experience working with medical insurance and/or prior authorizations is preferred.
• Computer proficiency using Outlook, Word and Excel.
• Commitment to promoting diversity, multiculturalism and inclusion with a focus on culturally responsive practice, internal self-awareness and reflection.

Why Join Fraser?

• Meaningful Impact
• Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting.
• Competitive Pay & Benefits
• Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance
• With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us
• We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values
• Inclusion isn’t just a buzzword — it’s how we operate. You’ll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose
• With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota’s leader in autism, mental health, and disability services — and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion — every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Encouraged to apply: reception, front desk, medical receptionist, office assistant, customer service, administrative assistant, client access, client coordinator, patient coordinator, call center representative, client services, scheduling

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!